Warehouse Supervisor

Domino's•Garner, NC
•$68,000 - $74,000

About The Position

The Warehouse Supervisor leads warehouse personnel and operations, supporting efficient shipping, safe handling of food and goods, inventory accuracy, quality control, and strong customer relationships. The supervisor works with the Warehouse Manager and Director to address operational issues, improve processes, maintain 5S standards, and foster cooperation across departments. The role includes recruitment, team training and performance management, reporting, inventory planning, and coordination with suppliers and logistics partners. There are two schedule opportunities. Shift 1 runs from 12:00 a.m. to 8:30 a.m., five days on and two days off; the shift may run longer depending on operations. Shift 2 requires schedule flexibility, with start times ranging from 7:00 a.m. to 11:00 a.m. Employees work through completion of the day's operational responsibilities, and end times vary and may extend beyond 4:00 p.m. Compensation is $68,000–$74,000 based on experience, with the potential to earn up to a 10% company bonus.

Requirements

  • High school diploma or GED; some college with equivalent work experience is acceptable.
  • Two to three years of warehouse, manufacturing, or production experience.
  • Two to three years of supervisory experience.
  • Must have and maintain forklift certification.
  • Thorough knowledge of warehouse operations and inventory control.
  • Must successfully pass a background check every third year on the anniversary date.
  • Solid knowledge of OSHA regulations.
  • Solid knowledge of Microsoft Office software.
  • Able to stand and walk for up to 10–12 hours.
  • Able to walk frequently throughout the warehouse; many facilities are over a quarter mile in length.
  • Able to access all areas of the building, including safely ascending and descending ladders, stairs, and gangways without limitation.
  • Able to bend, lift, stretch, and reach regularly both below the waist and above the head.
  • Able to lift and move totes weighing up to 49 pounds each.
  • Able to work in extreme temperatures of 33–38 degrees and in environments with exposure to loud machinery.

Nice To Haves

  • Two-year degree preferred.

Responsibilities

  • Lead and manage the recruitment process for warehouse personnel.
  • Communicate with the Warehouse Manager to promptly address operational issues.
  • Participate in annual supervisory training.
  • Allocate work tasks strategically to support efficient shipping schedules.
  • Oversee team operations and ensure proper placement and handling of food and goods.
  • Implement and enforce safety protocols.
  • Train team members to use handheld scanning devices and other warehouse equipment properly.
  • Manage customer relationships and uphold the company's reputation for excellence.
  • Oversee quality-control measures in warehouse operations.
  • Coordinate with suppliers and logistics partners to optimize supply-chain efficiency.
  • Analyze daily performance indicators to identify areas for improvement.
  • Ensure required documentation is completed accurately and on time.
  • Implement and maintain inventory-control measures.
  • Collaborate with the Manager on quarterly counts and annual inventory audits using inventory management software.
  • Review load sheets for accuracy and compliance.
  • Oversee drivers' pre-departure checks for safety and regulatory compliance.
  • Develop and present operational recommendations to the Manager.
  • Work with the Manager to maintain 5S standards throughout the warehouse.
  • Conduct regular Gemba walks to identify opportunities for operational improvement.
  • Assist the Manager and Director with additional duties as assigned.
  • Foster cooperation between warehouse operations and other business units.
  • Develop and implement a performance evaluation system for warehouse personnel.
  • Keep informed about industry trends and innovations to continually improve warehouse operations.

Benefits

  • Paid holidays and vacation.
  • Benefits beginning on the first day of employment.
  • 401(k) matching contributions.
  • 15% off the purchase price of company stock.
  • Company bonus, with potential to earn up to 10%.
  • Referral bonuses.
  • Career growth opportunities.
  • Positive work environment.
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