Warehouse Supervisor

SpartanNash•Columbus, OH
•Onsite

About The Position

The Warehouse Supervisor oversees day-to-day warehouse activities in assigned areas, such as shipping, receiving, selection, loading, and storage. The role assigns and schedules work for distribution associates and supports productivity, accuracy, customer service, safety, and efficient operations. The supervisor works with cross-functional departments and warehouse leads, maintains warehouse KPI reporting, and helps resolve operational issues promptly. The position is also responsible for maintaining a safe, clean, and secure work environment; ensuring compliance with distribution procedures and government regulations; coordinating associate training and pre-shift meetings; and managing staffing, performance, career development, and department goals. Additional responsibilities may be assigned as needed. The work takes place in a warehouse environment, with exposure to varying temperature and humidity and usually moderate-to-high noise. Work may include days, nights, weekends, holidays, and overtime, with shifts of 8–10 hours as assigned. Travel requirements vary by assignment.

Requirements

  • High school graduate or equivalent (GED).
  • At least one year of supervisory or lead experience.
  • Good written and verbal communication skills.
  • Good organization, prioritization, problem-solving, and decision-making skills.
  • Ability to multitask and follow through to meet deadlines.
  • Good leadership and training skills, and ability to work with all levels of management and line associates.
  • Ability to work flexible hours based on business needs.
  • Proficiency in Microsoft Office, including Excel and Word.
  • Knowledge of Warehouse Management Systems.
  • Ability to meet the described physical demands, including lifting up to 75 pounds with assistance as needed.
  • Ability to work weekends, holidays, day and night hours, and overtime as assigned, and to work assigned 8–10-hour shifts.

Nice To Haves

  • Three years of warehouse distribution experience preferred.

Responsibilities

  • Supervise day-to-day activities in assigned warehouse areas, including shipping, receiving, selection, loading, and storage.
  • Coordinate with cross-functional departments and ensure prompt, timely resolution of operational issues.
  • Schedule and assign work to warehouse associates to complete workloads efficiently while maintaining productivity, accuracy, customer service, and a safe work environment.
  • Plan and schedule activities to control labor and supply costs.
  • Maintain warehouse-related KPI reporting.
  • Ensure the health, safety, cleanliness, and security of the work environment.
  • Ensure compliance with distribution procedures and government regulations, including safety and sanitation requirements; promote safety and security awareness.
  • Oversee work-area cleanliness and ensure equipment is properly maintained; report equipment issues.
  • Report or address work-related issues and injuries and participate in investigations as required.
  • Coordinate daily associate scheduling with warehouse leads based on resources and volume.
  • Ensure team leads train associates appropriately and assist with training on process and procedure changes.
  • Coordinate and lead pre-shift meetings and communicate with associates about procedures, safety, human resources programs, and other topics.
  • Manage department staffing, training, associate performance, career development, and department goals.
  • Assist with labor agreement administration as necessary.
  • Perform additional responsibilities as assigned.
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