Warehouse Supervisor

Rinchem•Surprise, AZ

16d

About The Position

The Warehouse Supervisor trains, schedules, and coordinates the day-to-day activities of Warehouse Technicians, Cleanroom Technicians, and Inventory Shipping Specialists, as applicable. Working closely with the Operations Manager for CSC, the supervisor helps lead the warehouse team with a focus on customer service, shipping, receiving, loading, unloading, staging, cleaning, repair, inventory, and safety standards. The role serves as work-team leader, supports team members when they are absent or business needs require, and is responsible for the team's safe, accurate, and timely performance. The supervisor is proficient in the jobs they oversee, trains employees, ensures regulatory and safety training is current, and owns and continually improves documented processes. The role also balances workloads and schedules, supports employee development and performance management, addresses or escalates safety, quality, and personnel concerns, and leads efforts to identify and eliminate defects. Rinchem provides chemical management, warehousing, transportation, freight forwarding, logistics technology, and data analytics for supply chains involving high-purity and pre-packaged chemicals, gases, and hazardous goods. Its operations span the United States, Israel, South Korea, Taiwan, Ireland, and Malaysia. The company describes this role as offering challenging work, opportunities to guide and lead others, and a flexible working environment.

Requirements

High school diploma or GED.
Two years of experience in a warehouse environment.
Demonstrated working knowledge of supervisory job functions to support the Supervisor and team.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of customers or employees.
Ability to relate effectively to employees at all levels and build and maintain successful relationships.
Ability to learn systems of record and enter data accurately.
MS Office skills and experience, including Word, Excel, Outlook, and PowerPoint.
Familiarity with NCR/CAPA systems and ability to help determine root causes and suggest continuous improvements.
Ability to travel up to 10% of the time.
Ability to maintain accurate inventory counts, follow quality assurance processes and procedures, and use a warehouse system to maintain work documents.
Experience using a handheld scanner.
Positive attitude and ability to work in a team to achieve goals and objectives.
Ability to read, write, speak, and comprehend English.
Ability to see at a distance and close range, identify speech, and perform the specified vision and hearing tasks, with or without corrective devices.
Ability to work a flexible schedule to meet business needs, including possible overtime, occasional early arrivals, short-notice late stays, and occasional evening and weekend shifts.
Ability to regularly stand, walk, handle or feel items, reach, and climb or balance; frequently stoop, kneel, sit, crouch, crawl, talk, or hear; and regularly lift or move up to 50 pounds.

Nice To Haves

Forklift experience.
Supervisor experience.
Knowledge of Warehouse Management Systems.

Responsibilities

Train, schedule, and coordinate the day-to-day activities of warehouse, cleanroom, and inventory shipping team members, as applicable.
Work closely with the Operations Manager for CSC and help lead the warehouse team.
Serve as work-team leader and fill in for absent team members or as business needs dictate.
Ensure the supervised team's tasks are performed safely, accurately, and on time.
Be proficient in supervised jobs, train team members, and ensure their regulatory and safety training is current.
Own supervised processes and ensure they are documented, followed, and continually improved.
Balance daily workloads and adjust employee schedules to minimize overtime and labor costs; approve vacation requests and achieve daily completion targets.
Enter NCRs as appropriate and often serve as the primary investigator; collaborate with workers and managers to identify and solve work-related problems.
Participate in Kaizen and rapid improvement teams.
Address or escalate potential safety, quality, and employee concerns, including injury and accident reporting.
Resolve personnel problems, complaints, and formal grievances when possible, or escalate them to the Manager.
Coach and counsel employees in work activities, personal growth, and job enrichment; perform and present MMFs and annual appraisals; recommend disciplinary action when appropriate.
Maintain showcase standards and ensure the warehouse is safe and ready for presentation.
Conduct safety, quality, and other team meetings, and serve on committees as needed.
Record defects through POI, cycle times, double checks, and Paretos, and lead efforts to eliminate defects.
Maintain accurate inventory counts and ensure quality assurance processes and procedures are followed.
Use a warehouse system to maintain appropriate work documents.