Warehouse Supervisor

Suddath Companies•Coppell, TX

23d

About The Position

This position leads and manages daily warehouse activities on a shift or team basis in line with company service and cost objectives. Responsibilities span shipping, receiving, inventory, product repackaging, palletizing, and forklift operations. The supervisor provides proactive customer service to assigned accounts, may assist with scheduling inbound and outbound shipments with customers’ carriers, and manages warehouse customer invoices and billing documents. The scheduled hours are Monday through Friday, 3:00 p.m. to 11:30 p.m., with possible weekends. The schedule may be adjusted to accommodate business needs. The role supervises the training, development, appraisal, and work assignments of Material Handlers and/or temporary personnel, when applicable. It receives general direction on overall objectives and operates with considerable independence within division or department policy guidelines. The work takes place in outdoor and indoor shop environments with adequate ventilation. Conditions may include vibration, poor lighting, awkward or confined spaces, work above ground level where falling is possible, frequent lifting and carrying, and loud noise. The employee must regularly lift or move up to 50 pounds unassisted, carry and climb a ladder, and stand and walk for extended periods. The role requires a powered material-handling equipment license and the ability to learn and use relevant software, including RF scanner and SAP systems.

Requirements

Bachelor’s degree from a four-year college or university; or at least three years of related experience and/or training; or an equivalent combination of education and experience.
Certified license for powered material-handling equipment.
RF scanner and SAP knowledge required.
Ability to learn and effectively use move management, timekeeping, HRIS, and other software systems used in the job.
Ability to read, analyze, and interpret business periodicals, professional journals, technical procedures, and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, clients, customers, and the public.
Strong interpersonal and communication skills, including managing communications among multiple parties using software technology and negotiating and resolving customer claims.
Ability to apply mathematical concepts including fractions, percentages, ratios, and proportions; perform calculations with whole numbers, fractions, and decimals; and interpret bar graphs.
Ability to follow detailed written or oral instructions, address problems involving concrete variables in standardized situations, analyze data, manage substantial paperwork and transactions accurately, and use innovative approaches to resolve complex problems.
Ability to prioritize and reprioritize as needs change, multitask, organize workflow, manage daily responsibilities, and meet deadlines.
Ability to regularly lift and/or move up to 50 pounds unassisted; carry and climb a ladder; and stand and walk for extended periods, including at least two hours continuously four times in an eight-hour day.
Ability to twist, stoop, squat, reach above shoulder level, crouch, climb or balance, and use hands and feet simultaneously for repetitive movements.
Manual dexterity to reach and handle items, work with fingers, and perceive attributes of objects and materials.
Vision abilities including close, distance, color, and peripheral vision, depth perception, and ability to adjust focus.
Ability to perform the essential functions of the job, with reasonable accommodations where applicable.

Responsibilities

Lead and manage warehouse activities to meet company service and cost objectives.
Operate warehouse equipment safely and efficiently, following prescribed work methods and OSHA standards, and perform daily inspections and maintenance.
Load, unload, move, stack, and stage products and materials using a forklift, reach truck, or motorized pallet rider.
Receive inbound shipments safely and move merchandise to appropriate storage locations; stack and store merchandise efficiently.
Pull and prepare products for shipment, confirm the correct product quantities and types, and move staged or stored products into rail cars, trailers, or containers.
Ensure inbound and outbound shipments are accurate and free of damage.
Perform order picking, packing, light assembly, and record storage; label, sort, wrap, pack, and repack products as needed.
Maintain records and reports to support inventory control and security, including verifying shipment paperwork and product counts with drivers.
Supervise checking and unloading inbound shipments and the orderly stacking, picking, and staging of outbound shipments to meet productivity expectations.
Complete records and reports accurately and on time; compute and analyze daily and weekly production metrics.
Assist with physical inventories and maintain the product locator system.
Optimize warehouse space and rotate product using FIFO.
Ensure customer special requests are carried out and investigate problems or discrepancies.
Coordinate with other departments and functions as needed.
Maintain a clean, neat, and orderly work area and assist with warehouse security.
Comply with safety policies and procedures and report unsafe activities to a supervisor.
Supervise the training, development, appraisal, and work assignments of Material Handlers and/or temporary personnel, if applicable.
Support team and company goals, provide leadership by example and sharing knowledge, and communicate industry and brand knowledge to associates.
Perform other duties as assigned or required by account-specific needs.
Provide customer service to assigned accounts, assist with carrier shipment scheduling when applicable, and manage customer invoices and billing documents.