Warehouse Supervisor

S.P. Richards Company•Coppell, TX

18d

About The Position

Directs and coordinates the warehouse activities of the distribution center. The role oversees receiving and stocking inbound freight, picking and shipping customer orders within specified time frames, warehouse safety programs, freight communications, truck and driver operations, shipment verification, merchandise handling, inventory accuracy, coordination with other departments, damaged-merchandise reclamation, and daily process completion. The supervisor operates the PKMS warehouse management system and uses reports to measure employee productivity. Manages personnel and supervisors across shifts, including directing and evaluating their work and carrying out supervisory responsibilities under organizational policies and applicable laws. Responsibilities include interviewing, hiring, training, assigning and directing work, performance appraisals, rewards and discipline, resolving complaints and problems, asset control, and facility security. The role requires an associate degree or equivalent from a two-year college or technical school, or an equivalent combination of education and experience, along with three years of related experience and/or training. A four-year college degree is preferred. Candidates need communication, mathematical, reasoning, and computer skills, including knowledge of office, inventory, and warehouse management software; AS400 and PKMS knowledge is essential. Operational access to specified PKMS and OMS menus is required. The employee frequently encounters moving mechanical parts and may occasionally work in hot or humid conditions. The noise level is usually low to moderate. The job involves regular standing, walking, and lifting or moving items up to 10 pounds; frequent hand use and lifting up to 25 pounds; and occasional sitting, stooping, kneeling, crouching, crawling, and lifting up to 50 pounds.

Requirements

Associate degree or equivalent from a two-year college or technical school, or an equivalent combination of education and experience.
Three years of related experience and/or training, or an equivalent combination of education and experience.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence and speak effectively before groups of employees.
Ability to perform arithmetic with whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret graphs.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagram, or schedule instructions.
Knowledge of basic office software, including spreadsheets, word processing, and email, as well as inventory and warehouse management software.
Knowledge of AS400 and PKMS is essential.
Operational access to PKMS menu DCAMENU90/00 and OMS menus OE, IC, and WH.
Ability to meet the described physical demands, including regular standing and walking and lifting or moving items up to 50 pounds occasionally.

Nice To Haves

Four-year college degree preferred.

Responsibilities

Assign workers to accurately receive and stock inbound freight.
Assign workers to accurately pick customer orders and ship them within specified time frames.
Administer company safety programs to maintain a safe and healthy environment for employees.
Communicate with inbound and outbound freight companies.
Manage the fleet of trucks and drivers.
Establish procedures for verifying incoming and outgoing shipments, handling and disposition of merchandise, and maintaining accurate warehouse inventory.
Coordinate warehouse activities with central purchasing, merchandising, sales, and finance to ensure merchandise availability and proper administrative transactions.
Communicate information in a timely manner to the General Manager, Operation Manager, or Headquarters to expedite merchandise receipt, shipping, and special handling.
Direct reclamation of damaged merchandise.
Understand and operate the PKMS warehouse management system.
Monitor the daily checklist to ensure processes are completed before the end of the shift.
Print and interpret reports to measure employee productivity.
Manage personnel and supervisors associated with shifts, including their direction, coordination, and evaluation.
Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and resolve problems.
Maintain asset control and the physical security of the facility.