Warehouse Supervisor

Intellisource Colorado • Matteson, IL

7d

About The Position

IntelliSource is seeking an experienced Warehouse Supervisor to lead day-to-day operations in a high-volume, high-growth distribution and fulfillment center. This hands-on leadership role owns the performance of an assigned shift or functional area and works closely with the Site Operations Supervisor and General Manager to meet customer-specific metrics and objectives. The supervisor leads and develops warehouse associates and leads, supports safe and efficient operations, monitors performance, and drives continuous improvement. The contract is expected to run from an immediate start through around December 31, 2026, with final dates subject to business demands and possible extension based on mutual interest.

The role takes place in a warehouse or fulfillment center and requires extended periods of standing, walking, bending, lifting, and moving throughout the operation. The supervisor may need to support various shifts, overtime, weekends, or peak-season schedules as business needs require. Because the position is safety-sensitive, offers are contingent on successfully clearing post-offer criminal background screening and drug testing. Candidates must be authorized to work in the United States and provide documentary evidence of identity and employment eligibility within three business days of their start date.

IntelliSource describes its culture as fun, challenging, inclusive, and focused on learning, improvement, and recognizing milestones. The company is an equal-opportunity employer and an E-Verify employer.

Requirements

• At least 2 years of supervisory experience in a distribution center, fulfillment center, or comparable high-volume operation.
• Progressive responsibility within a single employer.
• Strong operations background and understanding of the relationship between people, process, and technology.
• Strong critical-thinking, analytical, and communication skills.
• Ability to multitask, work under pressure, and thrive in a fast-paced, multi-shift environment.
• Ability to work in a warehouse or fulfillment center environment.
• Ability to stand, walk, bend, lift, and move throughout the operation for extended periods.
• Ability to support various shifts, overtime, weekends, or peak-season schedules as business needs require.
• Comfort working in a fast-paced, high-volume, metric-driven environment.
• Ability to successfully clear post-offer criminal background screening and drug testing.
• Authorization to work in the United States and ability to provide documentary evidence of identity and employment eligibility within three business days of the start date.

Nice To Haves

• Experience managing staffing and retention strategies in a high-growth warehouse environment.
• Familiarity with WMS platforms and daily, weekly, and monthly productivity tracking tools.
• Experience participating in a structured Train-the-Trainer program.

Responsibilities

• Supervise the inbound, internal processing, and outbound movement of product within the assigned shift or area.
• Foster positive relationships between management and non-exempt associates to maintain a union-free environment.
• Implement continuous improvement initiatives to reduce operating costs and improve service levels, capacity, productivity, and quality.
• Work with the Site Operations Supervisor and General Manager to achieve customer-specific metrics and objectives consistently and sustainably.
• Lead, coach, and hold Warehouse Leads and associates accountable across the assigned area.
• Build and maintain relationships with internal stakeholders and the vendor community.
• Identify and develop team talent, including associates who may advance into Lead and Supervisor roles.
• Track facility productivity daily, weekly, and monthly using established reporting programs.
• Promote and enforce a safety-first culture, including PPE compliance, equipment safety, and housekeeping standards.
• Conduct safety walks and hazard assessments, and document and follow up on corrective actions.
• Respond to and document injuries, near-misses, and safety observations in the assigned area.
• Serve as a certified trainer and participate in IntelliSource's Train-the-Trainer program.
• Ensure Warehouse Leads can independently onboard, coach, and develop new associates.
• Update training materials to reflect process changes, productivity standards, and safety updates.
• Monitor daily, weekly, and monthly KPI performance and drive corrective action when results fall below target.
• Provide accurate, consistent reporting to the Site Operations Supervisor and building leadership.
• Lead root cause analysis for performance gaps and drive structured continuous improvement.

Benefits

• Full benefits package including medical, dental, and vision coverage.
• Hourly rate of $28–$33, based on experience and geographic area, with overtime potential.
• Potential contract extension based on mutual interest.

What This Job Offers

• Career Level: Manager
• Education Level: No Education Listed