Warehouse Supervisor

Capstone Logistics, LLC•Romulus, MI

About The Position

Capstone is seeking a driven Supervisor for a training opportunity that prepares the successful candidate to take over a site. The role involves representing Capstone with its partners, managing day-to-day associate activities, and keeping safety and productivity at the forefront. The Supervisor may run part of the business or an entire shift, train new hires, and foster a team-centered environment. The position is described as a step toward running a site. The role requires supervisory or leadership experience in an industrial setting, strong customer service and communication skills, and the ability to manage warehouse employees, budgets, reports, and changing operational priorities. Work takes place in a warehouse environment and includes standing for extended periods, operating material handling equipment as needed, and lifting up to 75 pounds.

Requirements

At least 2 years of supervisory or leadership experience in an industrial setting.
Proven experience providing high levels of customer service to internal and external customers.
Ability to train, coach, and mentor warehouse associates.
Excellent written and verbal interpersonal and communication skills.
Strong organization and prioritization skills.
Ability to perform multiple tasks simultaneously.
Ability to solve problems and make effective decisions in a fast-paced environment.
Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
Intermediate PC skills, including knowledge of Excel, Word, Outlook, and PowerPoint.
Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
Proven track record supervising warehouse employees, including hiring, training, and termination.
Experience managing budgets and creating and maintaining management reports.
Excellent aptitude for estimating rates and performing mental addition and subtraction while multitasking.
Ability to stand for a long period of time.
Ability to safely operate material handling equipment as needed.
Ability to work in a warehouse environment on concrete flooring and in varying temperatures.
Ability to lift up to 75 lbs.

Nice To Haves

Warehousing, logistics, supply chain, or third-party experience.
BS/BA degree or Associate degree with equivalent experience.
Intermediate computer experience, ideally with Microsoft products.

Responsibilities

Negotiate rates with common carrier representatives.
Run the site with safety and efficiency as priorities.
Write and balance daily bank deposits.
Create daily work logs and transmit them to corporate.
Audit daily labor and billing reports.
Ensure customer needs are met daily.
Document and resolve customer service or associate issues daily.
Ensure associates follow Capstone policies and work rules, including safety work rules.
Hold weekly safety meetings and ensure associate participation.
Assist in managing the site and departmental budget.
Schedule associate shifts based on customer requirements.
Interview, hire, and train new associates.
Supervise timely and accurate data entry for services performed.
Complete daily closeout, including cash balancing, data upload, and payroll record administration according to Capstone policies and standard operating procedures.