Warehouse Supervisor

Holman Logistics•Piedmont, SC

12d

About The Position

The Warehouse Supervisor directly oversees daily warehouse shift operations, including order selection, shipping, receiving, and trailer loading. The role coordinates work assignments and schedules, monitors productivity and quality, resolves operational and inventory issues, and helps ensure on-time deliveries. The supervisor leads warehouse Team Members and Traffic Clerks, maintains performance and time records, and communicates operating issues to Warehouse Senior Management. The position promotes and enforces safety, security, housekeeping, and standard operating procedures. It includes conducting shift meetings and handovers, auditing staged loads and aisles, sealing outbound loads, investigating discrepancies and incidents, and preparing operational reports. The supervisor also trains, coaches, and counsels Team Members, supports morale and recognition, and performs other assigned duties. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m., with compensation of $65,000.

Requirements

High school graduate or GED.
Three years of previous warehouse work experience.
Intermediate computer skills, including Microsoft Excel, Access, and Word.
Forklift certification.
Ability to work the required schedule, arrive on time, and work alternative schedules as business needs require.
Effective verbal and written communication skills, including the ability to understand and follow instructions.
Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type.
Ability to build working relationships with customers, coworkers, and management; actively listen and understand others.
Ability to coach and develop others.
Ability to perform basic arithmetic using whole numbers, fractions, and decimals.
Ability to read and interpret receivers, invoices, operating instructions, and procedure manuals; write routine reports and correspondence; and present information effectively.
Accuracy, attention to detail, prioritization, and ability to handle multiple tasks or projects simultaneously.
Analytical problem-solving skills, including collecting data, establishing facts, and drawing valid conclusions.
Accountability, reliability, responsibility, and self-motivation.
Leadership and decision-making ability, including following company procedures and influencing others effectively.
Business acumen and safety awareness, including the ability to identify and correct conditions that affect employee safety.
Ability to perform essential duties satisfactorily; reasonable accommodations may be made for qualified individuals with disabilities.

Nice To Haves

Previous supervisory experience in a warehouse.

Responsibilities

Oversee daily shift operations for selection, shipping, receiving, and trailer loading.
Review orders and shipping or receiving notices to determine work sequences and prioritize loads.
Supervise warehouse Team Members and Traffic Clerks; direct the Traffic Clerk in assigning operator work and schedules.
Resolve issues arising during picking, loading, or inbounding.
Maintain performance records for assigned associates.
Inspect and analyze operations for risk and promptly communicate findings.
Assign work and monitor productivity, quality, accuracy, housekeeping, product damage, safety, and efficiency.
Plan, coordinate, and monitor warehouse operations to achieve on-time deliveries while reducing irregularities and damage.
Promote safety by supporting safety programs, educating Team Members, and maintaining a generally safe work environment.
Enforce safety rules and regulations and ensure incidents are reported and documented.
Communicate policies, safety regulations, and SOPs; monitor compliance, take corrective action, and document issues and actions.
Conduct shift-change meetings and complete roll call sheets, noting absences; complete attendance slips as necessary.
Conduct shift turnover reviews, complete shift-change sheets, and communicate pertinent information between shifts.
Audit picked and staged dock loads and provide feedback to operators and supervisors.
Seal outbound loads and verify the correct load configuration, trailer, and seal information.
Maintain facility cleanliness and order and audit aisles for required documentation and housekeeping completion.
Minimize product damage and support Team Member morale and recognition.
Train, coach, and provide feedback to warehouse Team Members; counsel them on performance, work methods, and safety.
Resolve Team Member relations issues arising during the shift.
Investigate operational errors and discrepancies, determine causes, coach or counsel operators, and apply corrective action when needed.
Investigate inventory issues, including holds and missing products, and confer with the Inventory Team on accuracy and quality-control concerns.
Review forklift operator quality issues communicated by the Inventory Team and verify resolution.
Review and approve time records in UltiPro for accuracy.
Inform Warehouse Senior Management of operating issues and problems and recommend corrective action.
Prepare, compile, and submit reports on work activities, operations, and work-related accidents.
Drive vehicles or operate machines or equipment to complete assignments or assist workers.
Maintain reliable attendance and perform duties in accordance with safety and security standards.
Perform other duties as assigned or needed.