Warehouse Supervisor

Cencora • Brooks, KY

11d • Onsite

About The Position

The Warehouse Supervisor leads warehouse associates and oversees warehouse functions, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management. The role includes oversight of verification and recordkeeping for outgoing controlled-substance shipments, and ensuring that associates follow safety guidelines and applicable policies, procedures, and DEA regulations. The warehouse may use radio-frequency (RF) devices for operational tasks.

The supervisor directs workflow, motivates and trains associates, monitors performance and attendance, coaches employees, and manages overtime. The role also monitors processes and recommends or implements changes to improve productivity, efficiency, accuracy, and costs. Depending on the assigned area, responsibilities include supervising merchandise receipt and shipping, order fulfillment, controlled-substance handling, shipment records, route manifests, packing quality, and customer issue resolution.

This position is onsite at the Cencora facility in Brooks, Kentucky. The stated schedule is Tuesday through Friday, 6:30 a.m. to 5:00 p.m. (or completion), with flexibility required to work different hours or days based on business needs. Extended hours, weekend on-call rotation, and participation in scheduled physical inventory may be required.

Requirements

• Broad training in business administration, accountancy, sales, marketing, computer sciences, or a similar field, generally obtained through a four-year bachelor's degree program or an equivalent combination of experience and education.
• At least two years of directly related and progressively responsible work experience.
• Ability to communicate effectively as a leader, orally and in writing.
• Good decision-making, analytical, leadership/coaching, and interpersonal skills.
• Basic mathematical skills.
• Working knowledge of warehouse operations.
• Strong organizational skills and attention to detail.
• Computer skills sufficient to operate effectively with Outlook, PowerPoint, Word, and Excel.
• Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
• Willingness to work extended hours and participate in a weekend on-call rotation as needed to meet productivity goals and provide emergency customer service.
• Willingness to participate in physical inventory when scheduled.

Nice To Haves

• May require proficiency in operating a reach truck.

Responsibilities

• Direct warehouse workflow and motivate, train, and monitor warehouse associates.
• Monitor work processes and recommend modifications to improve productivity, efficiency, accuracy, and costs; implement changes as directed or needed.
• Support compliance with applicable policies, procedures, safety rules, and DEA regulations.
• Coach employees to support their development in the role.
• Supervise receipt of merchandise, confirm that only products intended for the Distribution Center are accepted, and ensure accurate daily receiving logs.
• Oversee staff counting, weighing, and identifying items being shipped, and checking materials against invoices, bills of lading, customer orders, and similar documents.
• Oversee order filling and the double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
• Maintain delivery-process records, including time, date, quantity, source, and destination of shipped materials.
• Oversee route manifests and departures to help ensure timely customer deliveries.
• Interact with customers as needed to resolve delivery or order-filling issues.
• Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
• Oversee packing quality and protection of breakable items so merchandise arrives satisfactorily.
• Ensure detailed records are maintained for incoming and outgoing controlled substances in the cage/vault area.
• Manage associates in the assigned area, including tracking attendance, monitoring performance, and managing overtime.
• Perform related duties as assigned.

Benefits

• Medical, dental, and vision care.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, and mentorship programs.
• Opportunities to participate in employee resource groups and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level