Warehouse Supervisor

Cencora • Lockbourne, OH

4d • Onsite

About The Position

The Warehouse Supervisor leads warehouse associates and oversees warehouse functions, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and management of the cage/vault. The role also oversees verification and recordkeeping for outgoing shipments of controlled substances and ensures safety guidelines, company policies and procedures, and DEA regulations are followed. The position is onsite at Cencora’s facility in Lockbourne, Ohio, supporting its AmerisourceBergen business. The scheduled shift is Monday through Thursday, 5:00 p.m. to 4:30 a.m. (or completion), with schedule flexibility required to meet business needs.

The supervisor directs workflow, motivates and trains associates, monitors performance, coaches employees, and manages attendance and overtime. The role reviews work processes and recommends or implements changes to improve productivity, efficiency, accuracy, and costs. Depending on the assigned area, responsibilities include supervising receipt and verification of merchandise; overseeing order fulfillment, shipment checks, packing quality, route manifests, and departures; maintaining delivery and order-filling records; and ensuring detailed records are kept for controlled substances. The supervisor may also help resolve customer delivery or order-filling issues.

The role requires broad training in a relevant field, typically through a four-year bachelor’s degree or an equivalent combination of education and experience, and normally at least two years of directly related, progressively responsible experience. The supervisor must be willing to work extended hours, participate in a weekend on-call rotation as needed, and take part in scheduled physical inventory. A $5,000 sign-on bonus is offered.

Requirements

• Broad training in a field such as business administration, accountancy, sales, marketing, computer sciences, or a similar vocation, generally obtained through a four-year bachelor’s degree or an equivalent combination of education and experience.
• Normally at least two years of directly related and progressively responsible experience.
• Ability to communicate effectively as a leader, orally and in writing.
• Good decision-making, basic mathematical, analytical, leadership/coaching, and interpersonal skills.
• Working knowledge of warehouse operations.
• Strong organizational skills and attention to detail.
• Ability to use Outlook, PowerPoint, Word, and Excel effectively.
• Ability to establish and maintain positive working relationships with distribution center associates and foster teamwork.
• Willingness to work extended hours and participate in a weekend on-call rotation as needed.
• Willingness to participate in physical inventory when scheduled.

Nice To Haves

• May require proficiency operating a reach truck.

Responsibilities

• Hire, terminate, direct, and manage the performance of warehouse associates.
• Direct workflow and motivate, train, coach, and monitor warehouse associates.
• Oversee warehouse functions, including receiving, shipping, returns, picking, packing, checking, stocking, order filling, and cage/vault management.
• Ensure warehouse safety guidelines and applicable policies, procedures, and DEA regulations are followed.
• Review work processes and recommend or implement changes to improve productivity, efficiency, accuracy, and costs.
• Supervise receipt of merchandise and ensure only products intended for the Distribution Center are accepted; ensure accurate daily receiving logs are maintained.
• Oversee staff counting, weighing, identifying, and checking items against invoices, bills of lading, customer orders, and similar documents.
• Oversee order fulfillment and the double-checking and shipping of controlled substances with cage/vault clerks or order fillers.
• Maintain delivery records, including shipment time, date, quantity, source, and destination.
• Review route manifests and departures to help ensure customers receive merchandise in a timely manner.
• Resolve delivery or order-filling issues with customers as needed.
• Ensure records document order-filling details, including quantity, size, strength, and NDC numbers.
• Oversee packing quality and protection of breakable items.
• Ensure detailed records are maintained for controlled substances entering and leaving the cage/vault.
• Track associate attendance, monitor performance, and manage overtime.
• Participate in physical inventory when scheduled and perform related duties as assigned.

Benefits

• $5,000 sign-on bonus.
• Medical, dental, and vision care.
• Benefits and resources supporting physical, emotional, financial, and social wellness.
• Support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family-building support, behavioral health solutions, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, mentorship programs, employee resource groups, and volunteer activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager