Warehouse Supervisor

The Suddath Companies•Coppell, TX

25d

About The Position

The Warehouse Supervisor leads and manages daily warehouse activities on a shift or team basis in alignment with company service and cost objectives. The role covers shipping, receiving, inventory, product repackaging, palletizing, and forklift operations. It also provides proactive customer service to assigned accounts, assists with scheduling inbound and outbound shipments with customer carriers when applicable, and manages warehouse customer invoices and billing documents. The supervisor oversees Material Handlers and, when applicable, temporary personnel, including their training, development, appraisals, and work assignments. The position operates with general guidance on overall objectives and uses independent judgment within division or department policies. It also supports warehouse safety, security, productivity, customer requirements, and departmental and company goals. Work takes place in indoor and outdoor shop environments with adequate ventilation. Conditions may include vibration, loud noise, awkward or confined workspaces, inadequate illumination, and work above ground level where falls are possible. The job requires frequent lifting and carrying, including regularly lifting or moving up to 50 pounds unassisted, and the ability to carry and climb a ladder. Employees must be able to stand and walk for extended periods and perform frequent twisting, stooping, squatting, reaching above shoulder level, and crouching.

Requirements

Bachelor's degree, or at least three years of related experience and/or training, or an equivalent combination of education and experience.
Certified license for powered material-handling equipment.
RF Scanner and SAP knowledge required.
Ability to learn and effectively use software applications such as move management, timekeeping, HRIS, and other systems used for job duties.
Ability to read and interpret business periodicals, professional journals, technical procedures, and governmental regulations; write reports, business correspondence, and procedure manuals; and present information and respond to questions.
Strong interpersonal and communication skills, including the ability to manage communications among multiple parties using software technology and negotiate and resolve customer claims.
Ability to apply arithmetic concepts including fractions, percentages, ratios, and proportions, and to compute rates and interpret bar graphs.
Ability to follow detailed written or oral instructions, address standardized problems, analyze data and information, accurately handle large volumes of paperwork and transactions, and use innovative approaches to resolve complex problems.
Ability to prioritize and reprioritize as needs change, multitask, organize workflow, meet deadlines, and manage daily responsibilities.
Ability to regularly stand, walk, sit, handle objects, reach, climb or balance, stoop, kneel, crouch or crawl, and talk or hear; stand and walk for extended periods, including at least two hours at a time four times during an eight-hour day.
Ability to regularly lift or move up to 50 pounds unassisted and carry and climb a ladder.
Ability to twist, stoop, squat, reach above shoulder level, crouch frequently, and use hands and feet simultaneously for repetitive movements.
Manual dexterity sufficient to reach for and handle items, work with fingers, and perceive attributes of objects and materials.
Close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

Operate material-handling equipment safely and efficiently in accordance with prescribed methods and OSHA standards, including daily inspection and maintenance.
Load, unload, move, stack, and stage products and materials using a forklift, reach truck, or motorized pallet rider.
Unload inbound shipments safely and move merchandise to appropriate storage locations; stack and store merchandise efficiently.
Pick and prepare products for shipment, verify that the correct quantities and types are loaded, and move staged or stored products into rail cars, trailers, or containers.
Ensure inbound and outbound shipments are accurate and undamaged; verify paperwork with drivers and confirm product counts.
Supervise the checking and unloading of inbound shipments, orderly product stacking, and picking and staging of outbound shipments to meet productivity expectations.
Perform order picking, packing, light assembly, record storage, labeling, sorting, wrapping, packing, and repacking as needed.
Maintain accurate records and reports to support inventory control and security; complete required documentation promptly and accurately.
Compute and analyze daily and weekly production metrics; assist with physical inventories and maintain the product locator system.
Optimize warehouse space and rotate products using FIFO.
Ensure customer special requests are fulfilled and investigate problems or discrepancies.
Coordinate as needed with other departments and functions; assist with scheduling inbound and outbound shipments with customer carriers when applicable.
Manage warehouse customer invoices and billing documents.
Maintain a clean, neat, and orderly work area; assist in maintaining warehouse security.
Supervise the training, development, appraisal, and work assignments of Material Handlers and temporary personnel when applicable.
Comply with safety policies and procedures and report unsafe activities to a supervisor.
Participate in team efforts to achieve departmental and company goals, provide leadership by example, share knowledge and skills, and communicate industry and brand knowledge to associates.
Perform other duties as assigned or required by account-specific needs.