Warehouse Supervisor

Christie•Mt. Juliet, TN

About The Position

The Warehouse Supervisor maximizes daily operational efficiency through leadership, guidance, and training. The role oversees warehouse order workflows and staff, supports efficient warehouse processes, provides after-hours support for rental representatives, maintains barcode and RFID installation integrity, manages building security and theft prevention, and oversees the prep space.

Requirements

  • Excellent communication skills.
  • Organized and detail-oriented.
  • Prioritization skills.
  • Strong decision-making and problem-solving skills.
  • Leadership skills and ability to manage staff.
  • Ability to thrive in a fast-paced environment.

Responsibilities

  • Supervise picking, pulling, preparation, and return of orders; ensure adequate labor is available and orders are completed by the date shown in Nexus.
  • Answer warehouse staff questions about order and inventory discrepancies, and alert COD about Nexus inventory discrepancies.
  • Optimize available warehouse staging space, including aisles, trailers, and outside spaces.
  • Guide and provide verbal or written counseling and feedback to employees.
  • Recommend internal promotions or new hires to ROD for the Department Head; positions of Department Head and above require ROD-level approval.
  • Ensure staff follow Christie Lites safety policies and relevant government regulations.
  • Use temporary labor services appropriately and avoid relying on them as a permanent solution to staffing shortages.
  • Ensure staff are trained to perform their assigned functions.
  • Keep the warehouse clean and organized, ensure it has appropriate hardware, storage systems, tools, and machinery, and update inventory as needed.
  • Provide after-hours support for show-critical issues and ensure the warehouse can be opened 24/7 in an emergency.
  • Manage barcode and RFID sticker installation on new products and perform barcode swaps as needed.
  • Ensure the building is locked and its alarm is armed when unoccupied.
  • Provide a positive experience for incoming crews and help prep crews resolve issues around preparation.
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