Warehouse Supervisor

Ford Motor • Memphis, TN

1d • Onsite

About The Position

The Warehouse Supervisor is an onsite leadership role responsible for translating strategic goals into daily warehouse execution. The position leads an hourly team and helps shape workplace culture, performance, safety, inventory accuracy, and timely order fulfillment. The team’s work may include receiving, packaging, replenishment, picking, and shipping.

The supervisor delivers objectives across cost, quality, safety, delivery, maintenance, and people. The role emphasizes operational excellence, data-driven decision-making, continuous improvement, quality assurance, team development, accountability, and effective collaboration with employees, other departments, suppliers, union representatives, and management. The position requires flexibility to work rotating shifts and multiple shift patterns, including nights, weekends, and holidays as needed.

Requirements

• High school diploma or GED.
• At least 1 year of supervisory, manufacturing, military, or other relevant experience; internship and co-op experience will be considered.
• Knowledge of, or ability to quickly learn, current systems such as SAP/EWM.
• Excellent oral and written communication skills.
• Ability to interpret data, evaluate actions, and reach logical conclusions independently.
• Ability to work rotating shifts and hours, including nights and weekends.
• Excellent organizational skills and ability to ensure accountability from all employees.
• Ability to work onsite and flexibility to work multiple shift patterns, including weekends and holidays as needed.
• Legally authorized to work in the United States; employment eligibility will be verified at hire.

Nice To Haves

• Bachelor’s degree or equivalent relevant supervisory, manufacturing, military, or other experience; internship and co-op experience will be considered.
• Experience with Lean / Six Sigma methodology, Kaizen, and/or the Military Decision-MMaking Process (MDMP).
• Experience managing in a unionized workplace and working with collective bargaining agreements.
• Experience in warehousing operations, logistics management, and supply chain coordination.

Responsibilities

• Lead a team responsible for receiving, packaging, replenishment, picking, and shipping.
• Deliver objectives related to cost, quality, safety, delivery, maintenance, and people.
• Enforce workplace safety regulations and foster a culture of safety and vigilance.
• Direct warehouse employees to meet or exceed production targets and ship high-quality products; monitor performance, address shortcomings, and recognize successes.
• Prioritize tasks and allocate staffing to maximize efficiency; identify and analyze problems, implement solutions, make timely decisions, and adapt to changing circumstances.
• Develop employees and build high-performing teams through servant leadership, motivation, and a positive, collaborative work environment.
• Use data and insights to reduce downtime and quality defects and improve efficiency and quality; track and report employee time and attendance.
• Identify and eliminate inefficiencies, improve processes, and drive innovation, productivity, quality, and safety.
• Implement and maintain quality standards and work to eliminate defects.
• Address and mediate conflicts fairly and effectively, using active listening, empathy, and de-escalation.
• Build positive working relationships with employees and partners, including suppliers and union representatives, through transparent communication.
• Manage personal and hourly workforce accountability for processes and standards; apply fairness and decisive conflict resolution.
• Listen to and value perspectives from team members and department stakeholders, and partner with employees, the union, and management on continuous improvement.

Benefits

• Immediate medical, dental, and prescription drug coverage.
• Flexible family care, parental leave, new parent ramp-up programs, and subsidized back-up childcare.
• Family-building benefits, including adoption and surrogacy expense reimbursement and fertility treatments.
• Vehicle discount program for employees and family members, and management leases.
• Tuition assistance.
• Employee resource groups.
• Paid time off for individual and team community service.
• Paid holidays, including the week between Christmas and New Year’s Day.
• Paid time off and the option to purchase additional vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED