Warehouse Specialist - SAC
About The Position
This role assists daily operations including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs), ensuring compliance with company standards. The Specialist will develop and enforce quality assurance protocols, monitor performance, and drive continuous improvement. Responsibilities include conducting daily control meetings and performance reviews, recruiting qualified DSPs and providing onboarding, designing training to improve service quality, supporting fleet operations and task distribution, coordinating with internal teams and external partners, and handling daily operations and emergency responses. The position offers a hybrid work model with 4 hours onsite and 4 hours Work From Home.
Requirements
- Bachelor’s degree or equivalent
- Bilingual Mandarin required
- Minimum 0-1 year in last-mile or 3PL warehousing and logistics related experiences.
- Strong leadership, analytical, and decision-making skills.
- Able to perform under pressure in fast-paced environments.
Responsibilities
- Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
- Develop and enforce quality assurance protocols.
- Monitor performance and drive continuous improvement.
- Conduct daily control meetings and performance reviews.
- Recruit qualified DSPs and provide onboarding.
- Design training to improve service quality.
- Support fleet operations, task distribution.
- Coordinate with internal teams and external partners.
- Handle daily operations and emergency responses.
Benefits
- Bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance
- Dental and Vision Insurance
- STD/LTD
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
