Warehouse Specialist - SAC
About The Position
This role is responsible for assisting daily operations in a warehouse environment, including dispatching parcels and assigning tasks to Delivery Service Providers (DSPs). The Specialist will develop and enforce quality assurance protocols, monitor performance, and drive continuous improvement. Key duties include conducting daily control meetings, performance reviews, recruiting and onboarding qualified DSPs, and designing training programs to enhance service quality. The position also involves supporting fleet operations, task distribution, coordinating with internal and external partners, and handling daily operations and emergency responses. The role offers a hybrid work model with 4 hours on-site and 4 hours work-from-home.
Requirements
- Bachelor’s degree or equivalent
- Bilingual Mandarin required
- Minimum 0-1 year in last-mile or 3PL warehousing and logistics related experiences.
- Strong leadership, analytical, and decision-making skills.
- Able to perform under pressure in fast-paced environments.
Responsibilities
- Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
- Develop and enforce quality assurance protocols.
- Monitor performance and drive continuous improvement.
- Conduct daily control meetings and performance reviews.
- Recruit qualified DSPs and provide onboarding.
- Design training to improve service quality.
- Support fleet operations, task distribution.
- Coordinate with internal teams and external partners.
- Handle daily operations and emergency responses.
Benefits
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance
- Dental and Vision Insurance
- STD/LTD
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
