Warehouse Specialist - ORD

SwiftX•Schiller Park, IL

6d•$20 - $25•Onsite

About The Position

The Warehouse Specialist will supervise operations of Delivery Service Providers (DSPs), ensuring compliance with company standards. This role involves developing and enforcing quality assurance protocols, monitoring performance, and driving continuous improvement. The specialist will oversee third-party warehouse activities for consistency and reliability, coordinate local warehouse deliveries and pick-ups, and conduct daily control meetings and performance reviews. Additionally, the role includes recruiting qualified DSPs, providing onboarding and training to improve service quality, and continuously optimizing collection models and processes. The Warehouse Specialist will coordinate with internal teams and external partners, and handle daily operations and emergency responses. This is a 1pm-10pm shift.

Requirements

Bachelor’s degree or equivalent
Bilingual Mandarin required
Minimum 1 year in last-mile or 3PL warehousing and logistics related experiences.
Strong leadership, analytical, and decision-making skills.
Able to perform under pressure in fast-paced environments.

Responsibilities

Supervise operations of DSPs(Delivery Service Provider), ensuring compliance with company standards.
Develop and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee third-party warehouse activities for consistency and reliability.
Coordinate local warehouse deliveries and pick up
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.