Lead a GM Customer Care and Aftersales (CCA) parts distribution center supporting dealers and customers with vehicle parts and post-purchase services. The Warehouse Site Leader oversees a unionized hourly and salaried workforce and is responsible for warehouse operations, budgets, maintenance, labor relations, and compliance. The role drives performance in safety, quality, cost, delivery, and employee engagement through standardized work, lean methods, continuous improvement, technology adoption, and change leadership. The position directs receiving, storage, inventory control, picking, packing, shipping, transportation coordination, and customer delivery. It establishes goals, operating rhythms, performance standards, and action plans aligned with CCA and GM business objectives, and manages operating and capital budgets, preventive maintenance, staffing, and other resources. The role uses data and key performance indicators to improve productivity, labor utilization, inventory accuracy, order fulfillment, delivery performance, quality, and operating costs; leads responses to disruptions and customer-impacting issues; and ensures compliance with GM policies, safety requirements, environmental standards, collective bargaining agreements, and applicable laws. The leader represents the facility in CCA leadership reviews and supports GM dealers, ACDelco customers, accessory customers, and other CCA stakeholders. The role is on-site in Rancho Cucamonga, California, in a shift-oriented operation and may require responding to business needs outside standard working hours. Salary range is $119,500–$186,900, with incentive pay potential based on company performance, job level, and individual performance.
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Job Type
Full-time
Career Level
Manager