Warehouse Service Technician

CenterPoint Marketing•Woodbury, MN

3d•Onsite

About The Position

The Warehouse Service Technician maintains and manages clients’ exhibit inventory, including items manufactured by CenterPoint, products purchased from external vendors, and clients’ own merchandise stored in the warehouse. The role prepares, inspects, and repairs inventory for trade shows and events, ensures accurate shipping manifests, and maintains an organized warehouse environment. The technician also travels frequently to trade shows to supervise set-ups and dismantles and provide customer support. This is an in-person position at 375 Rivertown Drive, Woodbury, Minnesota. The stated schedule is Monday through Friday, 7:00 a.m. to 3:30 p.m., with overtime expectations. The role requires physical work in the warehouse and on the loading dock, work in varying weather conditions and temperatures, and willingness to work nights and weekends as needed and travel to events. Pay is $25–$26 per hour. CenterPoint describes its values as quality, service, integrity, and innovation, and emphasizes individuals, service, excellence, integrity, accountability, teamwork, and innovation. The company states that it is an equal opportunity employer, offers career development opportunities, and aims to support work-life balance. Benefits are subject to eligibility requirements.

Requirements

At least one year of related experience.
Ability to work as part of a team, communicate and interact effectively, and work independently with minimal oversight.
Mechanical aptitude and ability to read and interpret technical drawings and schematics.
Basic technical skills, including proficiency with computers, scanners, and internal software or systems.
Strong attention to detail and focus on accuracy.
Problem-solving and critical-thinking skills, including the ability to work in a fast-paced, high-pressure environment.
Excellent customer service skills and ability to represent CenterPoint effectively.
Ability to multitask, prioritize work efficiently, and stay organized.
Ability to safely operate electric forklifts for high-pile storage; training is available.
Willingness to work nights, weekends, and extended hours as needed.
Willingness to travel to trade shows and events.
Ability to perform physical tasks for extended periods, including standing, walking, climbing, bending, pushing, and pulling.
Ability to lift up to 75 pounds at a time.
Ability to work in varying weather conditions and temperatures in the warehouse and on the loading dock.

Nice To Haves

High school diploma or equivalent is preferred.
Experience with IS software is preferred.
Previous trade show experience is preferred but not required.

Responsibilities

Prepare inventory and client products for trade shows and other events, and load items into crates and pallets for shipment.
Create detailed, legible manifests of all items being shipped, including necessary inventory, hardware, and set-up instructions.
Safely operate a forklift to load semi-trailers for shipment.
Unload returning trailers with a forklift and stage freight for inspection.
Inspect inventory for damage and missing items, including testing lighting and making minor repairs such as regluing laminate, touching up paint, repairing wood skids and crates, and repairing electrical cords or fixtures.
Reload items into shipping containers after check-in inspections to prepare for the next shipment.
Review manifests for accuracy and ensure additional manifests are included when shipments are forwarded or split after dismantling.
Build strong working relationships with sales teams and project managers through verbal and written communication.
Maintain comprehensive knowledge of client products and unique client needs.
Maintain accuracy and attention to detail and accurately recall key details.
Travel to trade shows to supervise set-ups and dismantles and provide customer service to clients.
Model and promote company values in interactions and work activities.
Perform other duties as assigned.