Warehouse - Parts & Service Support Technician
About The Position
Ontivity is seeking a detail-oriented and organized Parts & Service Support Technician to support field operations by managing inventory, sourcing materials, processing parts orders, and maintaining accurate inventory records. The role helps ensure technicians and project teams have the parts, tools, and equipment needed to complete work safely and efficiently across power generation, telecommunications, and critical infrastructure projects. The position works in a warehouse, shop, and field support environment. It is full-time, with a typical Monday–Friday schedule from 7:00 a.m. to 4:00 p.m. Overtime, night work, weekend work, long or unpredictable hours, and schedule changes may be required based on business needs. Limited local travel may be required to pick up materials, deliver parts, or support operations. The position has no direct supervisory responsibilities, though it may provide guidance to field personnel on inventory, materials management, and parts procurement. The pay range is $22.00–$28.00 per hour, depending on experience, qualifications, and market conditions. Ontivity offers health, dental, and vision plans; a 401(k) program; life and disability insurance; and paid time off.
Requirements
- High school diploma or GED.
- Valid driver’s license with an acceptable driving record and no major infractions.
- Strong understanding of inventory management and warehouse operations.
- Experience using inventory control, purchasing, or ERP software systems.
- Ability to read and interpret parts manuals, equipment diagrams, and vendor documentation.
- Proficiency with Microsoft Office applications, including Excel, Outlook, and Word.
- Ability to accurately track inventory, process transactions, and maintain records.
- Familiarity with shipping and receiving processes and logistics coordination.
- Strong organizational skills and attention to detail.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong verbal and written communication skills.
- Ability to work independently and collaboratively with field and office personnel.
- Customer service mindset and commitment to supporting internal and external stakeholders.
- Strong computer and data entry skills.
- Ability to pass pre-employment background and drug testing.
- Ability to routinely bend, squat, climb, kneel, push, pull, lift, and carry up to 50 pounds or more; stand and walk for extended periods; and load, unload, and move materials in varying weather conditions.
- Ability to operate company vehicles.
Nice To Haves
- Minimum of 2 years of experience in inventory control, warehouse operations, logistics, or parts management.
- Experience with purchasing, receiving, and inventory tracking systems.
- Forklift certification or ability to obtain certification.
- Knowledge of generators, electrical components, telecommunications equipment, or construction materials.
- Experience supporting power generation, telecommunications, construction, industrial, or related industries.
Responsibilities
- Receive, inspect, and verify incoming shipments for accuracy and condition.
- Maintain inventory levels and properly stock parts, tools, and equipment.
- Process parts requests and issue materials to technicians and project teams.
- Coordinate with vendors and suppliers to source parts and equipment.
- Track inventory usage and maintain accurate inventory records in company systems.
- Perform regular cycle counts and assist with annual physical inventory audits.
- Prepare, package, and ship parts and equipment to job sites as required.
- Monitor reorder points and submit purchasing requests to maintain inventory availability.
- Keep warehouse and storage areas clean, organized, and safe.
- Assist with fleet, tool, and equipment tracking programs.
- Operate forklifts, pallet jacks, and other material-handling equipment as authorized.
- Support emergency parts procurement and after-hours operational needs when required.
- Complete required documentation, reports, and inventory transactions accurately and promptly.
- Follow company safety policies and procedures.
- Provide guidance and support to field personnel regarding inventory, materials management, and parts procurement processes.
- Perform other duties as assigned.
Benefits
- Health insurance plans for team members and their families.
- Dental insurance plans for team members and their families.
- Vision plans for team members and their families.
- 401(k) program.
- Life insurance.
- Disability insurance.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
