Warehouse Purchasing Specialist

DEX Imaging•Tampa, FL

4d•Hybrid

About The Position

The Parts Buyer is responsible for executing daily purchasing transactions and managing purchase orders for service parts across assigned branches or regions. This role ensures parts are ordered accurately, received on time, and resolved quickly to support uninterrupted field service operations. The Parts Buyer works within established procurement strategies, supplier agreements, and inventory policies set by the National Parts Manager and Procurement leadership. The Parts Buyer reports to the Parts Purchasing Supervisor or Parts Purchasing Manager.

Requirements

2–5 years of purchasing, supply chain, or inventory experience preferred.
Experience using ERP or purchasing systems.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a fast-paced service environment.
Must be able to read, write and interpret written English communication.
Execution-focused with strong attention to detail.
Ability to manage high order volumes and competing priorities.
Strong vendor communication and issue-resolution skills.
Sense of urgency related to service impact and customer uptime.
Ability to work effectively in fast-paced, service-critical environments.

Nice To Haves

Experience in the office technology industry strongly preferred.
Familiarity with OEMs such as Canon, Konica Minolta, Ricoh, Sharp, or Kyocera preferred.
Preferred Experience in the office technology industry (copiers, MFPs, printers, production print).
Supply Chain, Operations, or equivalent experience.
Experience working with OEM parts suppliers (Canon, Ricoh, Xerox, Konica Minolta, Sharp, HP).
Intermediate to advanced Excel skills.

Responsibilities

Create and manage purchase orders for service parts across assigned branches or warehouses.
Ensure all purchases comply with: Approved OEM and authorized supplier lists, Contracted pricing agreements, Minimum order quantities (MOQs), Lead-time parameters.
Follow centralized vs. branch-specific purchasing guidelines.
Balance order timing and quantities to support service demand while minimizing freight and expediting costs.
Maintain organized documentation of purchase activity within ERP systems.
Monitor open purchase orders and track order status daily.
Proactively manage: Backorders, Partial shipments, Allocation constraints, Critical down-machine parts.
Expedite orders impacting service response times or technician productivity.
Communicate delays, substitutions, and delivery changes to Inventory, Service, and Branch teams.
Serve as day-to-day operational contact for OEMs and authorized suppliers regarding: Order acknowledgements, Shipment confirmations, Delivery discrepancies.
Verify pricing accuracy against contracted agreements.
Escalate recurring vendor performance issues (lead times, fill rate, accuracy) to the Supervisor or National Parts Manager.
Execute replenishment orders based on: Min/max levels, Reorder points, Usage trends.
Support: Branch stocking programs, Regional warehouse replenishment, Technician trunk stock restocking.
Identify unusual usage spikes or recurring stockouts and report findings to Inventory Management.
Maintain accurate purchasing data within ERP systems.
Ensure proper receiving confirmation and timely PO closure.
Assist with research related to receiving discrepancies or invoice mismatches.
Follow purchasing approval thresholds and company policies.
Support cycle counts and audit requests as needed.
Process vendor returns and RMAs according to company policy.
Track open returns and ensure credits are received and applied correctly.
Coordinate with Accounting to resolve vendor credit discrepancies.