Highly-visible Warehouse Product Support Assistant

Employment Process GroupElgin, IL
Onsite

About The Position

This growing privately held organization specializes in operational logistics, inventory management, and product distribution support. The company is focused on maintaining efficient operational processes, accurate inventory control, and timely product fulfillment while continuing to expand its distribution and support capabilities throughout the Chicagoland area. As a Product Support Assistant, you will play a critical role in supporting daily operational activities across inventory coordination, shipping logistics, product assembly, and quality control. This position is essential to ensuring operational efficiency, inventory accuracy, and timely fulfillment for customers and distribution partners. This role offers a blend of hands-on warehouse activity and administrative coordination, making it ideal for someone who thrives in a fast-paced, process-driven environment with opportunities for long-term growth.

Requirements

  • 1+ year of warehouse, logistics, or inventory support experience preferred
  • Strong organizational and communication skills
  • Ability to lift up to 50 lbs
  • Experience with shipping systems or inventory management software preferred
  • Ability to work effectively in both hands-on and administrative environments
  • Detail-oriented with a focus on accuracy and process consistency

Responsibilities

  • Process customer orders and prepare outbound shipments
  • Maintain inventory accuracy and assist with stock organization
  • Perform product builds, assembly tasks, and stock replenishment
  • Conduct quality control inspections and identify discrepancies
  • Coordinate shipping and logistics activities to support timely fulfillment
  • Communicate operational delays, inventory issues, or fulfillment concerns to leadership
  • Support structured inventory planning and forecasting processes
  • Maintain organized workspaces and contribute to overall operational efficiency

Benefits

  • Full benefits package
  • Competitive hourly compensation
  • Opportunity for long-term growth and advancement
  • Stable Monday–Friday schedule with no weekends
  • Collaborative operational environment with direct impact on business performance
  • Exposure to inventory coordination, logistics operations, and quality control processes
  • Established and growing company with structured operational systems
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