Warehouse Pick/Pack Senior - 2nd Shift Mon-Thurs.

JP Boden Services, Inc.•Pittston Township, PA

6d•Onsite

About The Position

The Warehouse Pick/Pack Senior supports the Pick/Pack Department and Team Leader by carrying out operational tasks and administrative functions that promote effective daily operations and help departmental employees maintain accuracy and productivity. The role is based at 180 Armstrong Road, Pittston, PA 18640, and is scheduled Monday through Thursday from 3:00 p.m. to 1:30 a.m. The position also provides direction and support to Warehouse Associates, helps train new employees, assists with staffing and team performance, and provides coverage of essential departmental functions when the Team Leader is briefly absent. The role includes handling orders and shipping processes, reviewing reports and audits, maintaining organized and safe work areas, and communicating relevant updates to management and internal partners.

Requirements

Must be 18 years of age or older.
Professional written and oral communication skills.
Basic proficiency in Microsoft Word, Excel, and email.
Strong, courteous interpersonal skills and a positive attitude.
Adaptability and openness to change.
Ability to multitask and prioritize.
Ability to read, write, speak, and understand English.
Ability to understand and adhere to all safety guidelines and procedures.

Responsibilities

Research and resolve picking errors to maintain a low exception rate and assist with completing exceptions.
Run and analyze WMS reports for counts, orders, and shipping.
Communicate and collaborate with internal partners, including Customer Services, to answer questions about customer orders.
Handle staff account orders for all US staff.
Review aged-order reports to ensure timely processing.
Assist packers with label errors and manual customer shipments.
Process hanging walks.
Process delivery tasks in the system, log tracking numbers for addresses with post office boxes, update customer addresses to the proper destination, and ship accordingly.
Perform regular stock, picking, packing, and shipping audits and communicate issues to appropriate individuals.
Provide direction and support to Warehouse Associates to help improve accuracy and productivity.
Participate in start-up and/or end-of-shift responsibilities.
Assist Team Leaders in staffing areas based on available work and reports for stock, picking, packing, and shipping.
Support the Team Leader in engaging and motivating the team to meet or exceed departmental goals and metrics.
Train, support, and guide new employees during their introductory period so they can meet or exceed productivity standards.
Track individual hourly productivity rates by reviewing reports and entering data used to calculate employee productivity incentives.
Communicate timely, accurate, and relevant information and updates to the management team verbally and by email.
Ensure workstations are stocked with supplies and equipment is in good working condition; report supply needs and system failures to the Team Leader.
Provide administrative and clerical support to the department and Team Leader.
Help maintain clean and organized work and staging areas, and work with Facilities and Safety team members to support a safe workplace.
Assign, execute, and oversee special warehouse projects.
Collaborate with the area Manager to cover essential departmental functions during a short-term Team Leader absence.
Demonstrate acceptable workplace behaviors and maintain acceptable attendance standards.
Develop and maintain positive working relationships with all Boden teams.
Participate as an active and positive team member across areas, helping improve efficiencies.
Use Microsoft suite programs and email to communicate with the management team.
Perform additional duties as assigned.