Warehouse Operator

Elyon International•Bedford, MA

About The Position

The Warehouse Operator executes inbound, storage, and outbound warehouse processes with a focus on quality, patient safety, and compliance with applicable operational obligations. Duties include receiving goods, completing quality inspections, maintaining environmental controls, handling customs and import/export processes, managing inventory, and fulfilling customer-specific requirements. The operator records appropriate transactions and updates inventory in the Warehouse Management System (WMS) or ERP tool. The role includes daily checks of interfaces between SAP, the Transport Management System (TMID), and the WMS to ensure data accuracy and consistency. The operator works with maintenance technicians on scheduled calibration and preventive maintenance, assists with installation and testing of warehouse software and automation systems, and troubleshoots equipment issues, performing minor repairs as appropriate and escalating complex problems. Additional responsibilities include documenting maintenance and inventory activity, coordinating dock scheduling with carriers, inspecting incoming shipments, supporting warehouse layout and workflow improvements, conducting outbound-order spot checks, documenting non-conformities, and maintaining warehouse cleanliness and organization.

Requirements

High school diploma or vocational education.
Preferred: Five years of experience as a warehouse operator using a WMS in a medical or highly regulated business.
Preferred skills: troubleshooting; documentation and reporting; quality specifications; equipment operations and maintenance; ERP systems; WMS; continuous improvement; inventory management; order fulfillment; equipment installations; and root cause analysis.

Nice To Haves

Five years of experience as a warehouse operator using a WMS in a medical or highly regulated business.
Troubleshooting.
Documentation and reporting.
Quality specifications.
Equipment operations and equipment maintenance.
Enterprise Resource Planning (ERP) systems.
Warehouse Management System (WMS).
Continuous improvement.
Inventory management and order fulfillment.
Equipment installations.
Root cause analysis (RCA).

Responsibilities

Execute inbound goods receipt processes, including customs/import requirements, quality inspection, and environmental controls, and update transactions in the WMS or ERP tool.
Execute storage processes, including stock counts, stock verification, stock movements, stock corrections, and value-added inventory operations, while complying with applicable storage, environmental, and finance controls.
Execute outbound picking, packing, labeling, and shipping processes, including customs/export requirements, quality inspections, environmental controls, and customer-specific requirements; update transactions in the WMS or ERP tool.
Perform daily checks of interfaces between SAP, TMID, and the WMS to ensure data accuracy and consistency.
Work with maintenance technicians on scheduled calibration and preventive maintenance of warehouse machinery and equipment.
Assist with installation, configuration, and testing of warehouse management software and automation systems, and help troubleshoot initial configuration issues.
Troubleshoot equipment failures and perform minor repairs on conveyors, palletizers, and forklifts according to standardized procedures; escalate complex issues to maintenance specialists.
Document equipment maintenance activities and inventory transactions in the WMS for compliance audits and performance analysis.
Coordinate with carriers on dock scheduling and inspect incoming shipments for damage or discrepancies.
Collaborate with teams to optimize warehouse layout and workflow, using data-driven insights to support continuous improvement, lean methodologies, and automation upgrades.
Support quality-control measures by conducting random spot-checks of outbound orders and documenting non-conformities for corrective action.
Maintain warehouse cleanliness and organization, including sweeping and organizing storage racks.