Warehouse Operations

Scheels•Fargo, ND

6h•Onsite

About The Position

The Warehouse Operations Associate drives execution across Scheels supply chain, with a focus on vendor compliance, inventory accuracy, and inbound flow. This role owns the day-to-day work of claims, returns to vendors (RTVs), and inbound coordination, while also helping manage store and buyer communication and supporting our warehouse management systems. The position works closely with Logistics, Vendor Compliance, Accounts Payable, the Line Leader Office (Buying), and our warehouse partners to keep issues moving and processes followed. We're looking for someone who genuinely enjoys pushing things across the finish line with a high level of execution and timeliness.

Requirements

Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact.
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Demonstrate pride and ownership of their work while meeting expected deadlines
Bachelor's degree in Supply Chain, Business, or related field preferred
2–5 years of experience in supply chain, warehouse operations, logistics, or a related field
Strong communicator who can build trust with vendors, buyers, and warehouse teams
Comfortable in Microsoft office or equivalent program

Responsibilities

Filing and resolving claims with the Vendor Compliance team — damages, shortages, returns
Coordinating with Vendor Compliance, Logistics, and warehouse partners to reconcile returned inventory and close out credits
Partnering with Accounts Payable to close out invoice and claim issues
Working directly with vendors and buyers to support and uphold EDI and labeling standards
Oversee inbounding POs and warehouse scheduling to keep communication flowing between vendors, warehouses, and stores
Working in our warehouse management systems to support inventory accuracy
Managing store and buyer email traffic with a quick turnaround
Documenting and rolling out SOPs
Identifying what isn't working and helping build better processes