1st Shift Warehouse Operations Supervisor

ALDI•Clinton Township, PA

About The Position

The Warehouse Operations Supervisor oversees day-to-day warehouse operations, including receiving, selecting, storing, and shipping products to stores. The role coordinates employees’ daily work, monitors inbound and outbound processes, manages operating results and expenses, and ensures compliance with safety, food safety, sanitation, maintenance, operational, and regulatory requirements. The supervisor also trains, develops, evaluates, and coaches direct reports; supports effective communication and collaboration across warehouse and company teams; and maintains a safe, efficient working environment. This is a full-time position averaging 45 hours per week, with a starting salary of $85,000 per year. Salary increases to $90,000 in Year 2 and $95,000 in Year 3. Work takes place in warehouse areas with varying temperatures, including outdoor, refrigerator, and freezer environments. High school diploma or equivalent and a bachelor’s degree are preferred, as is previous management experience. A combination of education and experience providing equivalent knowledge may also qualify.

Requirements

  • Demonstrate the Mindsets, ALDI Acts Competencies, and Professional Skills (M.A.P.) outlined for the role.
  • Ability to recommend, interpret, and apply operating policies and procedures.
  • Knowledge of company products and services.
  • Ability to manage direct reports in training, development, motivation, retention, and discipline.
  • Proficiency in Microsoft Office Suite.
  • Ability to evaluate work performance and motivate behavior change among direct reports when necessary.
  • Excellent verbal and written communication skills.
  • Ability to prepare written materials suited to their purpose and audience.
  • Ability to develop rapport, trust, and open communication that supports direct reports’ growth and performance.
  • Ability to work cooperatively and collaboratively within a group.
  • Ability to facilitate group involvement in meetings.
  • Ability to develop and maintain positive relationships with internal and external parties.
  • Negotiation skills.
  • Conflict management skills.
  • Problem-solving skills.
  • Ability to stay organized and multitask professionally and efficiently.
  • Attention to detail and ability to follow instructions.
  • Ability to establish goals and work toward their achievement.
  • Frequently work in varying hot and cold temperatures, including outdoor and refrigerator/freezer environments.
  • Continuously stand and frequently sit, bend, reach, grip, push, pull, lift, carry, and walk throughout the warehouse.
  • Frequently lift and place products weighing up to 45 pounds on pallets at various heights.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Bachelor’s degree preferred.
  • Previous management experience preferred.
  • A combination of education and experience providing equivalent knowledge may be considered.

Responsibilities

  • Establish and modify daily work schedules based on warehouse needs.
  • Coordinate direct reports’ job activities, tasks, timing, and locations.
  • Oversee daily product receiving and/or product selection and shipping to stores.
  • Monitor inbound and outbound delivery processes for compliance with established guidelines.
  • Develop and implement action plans to improve operating results.
  • Communicate job responsibilities and performance expectations to direct reports.
  • Model company strategy and communicate organizational core values to build teamwork.
  • Communicate and exchange information with peers and collaborate with divisional and national operational areas.
  • Communicate with District Managers and store management as appropriate.
  • Provide recommendations to the direct leader for operational improvements.
  • Monitor service providers working within the warehouse and ensure acceptable performance.
  • Communicate daily schedule changes and needs to the dedicated carrier.
  • Monitor the local competitive environment and inform management of needed adjustments.
  • Recommend personnel for advancement or termination as appropriate.
  • Address warehouse issues and escalate or refer concerns as appropriate while consistently upholding established standards.
  • Oversee warehouse personnel and day-to-day operations for effectiveness and efficiency.
  • Lead, plan, and facilitate regularly scheduled warehouse personnel meetings.
  • Train and develop direct reports to support their professional growth and workforce retention.
  • Observe and evaluate employee performance, provide feedback and coaching, and complete annual performance reviews.
  • Supervise accurate and efficient storage of products, supplies, and equipment.
  • Ensure warehouse teams comply with food safety, sanitation, maintenance, and operational safety guidelines and procedures.
  • Ensure warehouse personnel comply with federal, state, and local regulations.
  • Monitor and manage controllable expenses, provide inventory and efficiency results, and make employee payroll adjustments as necessary.
  • Supervise the shipping plan established by transportation management and facilitate order changes as needed.
  • Determine involuntary terminations of warehouse staff and inform the warehouse operations manager of the circumstances before conducting a termination.
  • Identify and rectify hazards, ensure proper ergonomics, and maintain equipment in proper working order.
  • Manage direct reports’ compliance with established policies and procedures, including those in the Employee Handbook and Procedures Manuals.
  • Perform other duties as assigned.
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