3rd Shift Warehouse Operations Supervisor

ALDI•Clinton Township, PA

About The Position

The Warehouse Operations Supervisor oversees daily warehouse operations, including receiving, product selection, shipping, storage, and the work of warehouse personnel. The supervisor coordinates schedules and assignments, monitors inbound and outbound processes, ensures compliance with operational, food safety, sanitation, maintenance, safety, and regulatory requirements, and develops plans to improve operating results. The role manages and develops direct reports, communicates expectations, evaluates performance, and supports a safe, efficient, and productive workforce. This full-time position averages 45 hours per week and has a starting salary of $90,000 per year, increasing to $95,000 in Year 2 and $100,000 in Year 3. Warehouse teams work in ambient and temperature-controlled areas, with training and safety programs provided.

Requirements

  • Ability to perform duties with or without reasonable accommodation.
  • Ability to recommend, interpret, and apply operating policies and procedures.
  • Knowledge of company products and services.
  • Ability to manage direct reports in training, development, motivation, retention, and discipline.
  • Proficiency in Microsoft Office Suite.
  • Ability to evaluate work performance and motivate behavior change among direct reports when necessary.
  • Excellent verbal and written communication skills, including preparing written materials for the intended purpose and audience.
  • Ability to develop rapport, trust, and open communication that supports direct reports’ growth and performance.
  • Ability to work cooperatively and collaboratively within a group and facilitate group involvement in meetings.
  • Ability to develop and maintain positive relationships with internal and external parties.
  • Negotiation, conflict management, and problem-solving skills.
  • Ability to stay organized and multitask professionally and efficiently.
  • Attention to detail and ability to follow instructions.
  • Ability to establish goals and work toward achieving them.
  • Frequently work in varying hot and cold temperatures, including outdoor and refrigerator/freezer environments.
  • Continuously stand and frequently sit, bend, reach, grip, push, pull, lift, carry, and walk throughout the warehouse.
  • Frequently lift and place products weighing up to 45 pounds on pallets at various heights.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Bachelor’s degree preferred.
  • Previous management experience preferred.
  • Equivalent knowledge gained through a combination of education and experience.

Responsibilities

  • Establish and modify daily work schedules based on warehouse needs.
  • Coordinate the activities, tasks, timing, and locations of direct reports’ work.
  • Oversee daily product receiving and/or product selection and shipping to stores.
  • Monitor inbound and outbound delivery processes for compliance with established guidelines.
  • Develop and implement action plans to improve operating results.
  • Communicate job responsibilities and performance expectations to direct reports.
  • Model company strategy and communicate organizational core values to foster teamwork.
  • Communicate and exchange information with peers and collaborate with divisional and national operational areas.
  • Communicate with District Managers and store management as appropriate.
  • Provide recommendations to the direct leader regarding operational improvements.
  • Monitor service providers and the dedicated carrier to ensure performance and communicate schedule changes and needs.
  • Monitor the competitive environment and inform management of adjustments needed to maintain the company’s competitive position.
  • Recommend personnel for advancement or termination and determine involuntary terminations of warehouse staff, informing the Warehouse Operations Manager of circumstances beforehand.
  • Address warehouse issues, escalate or refer concerns as appropriate, and uphold established standards for equitable treatment.
  • Oversee warehouse personnel and day-to-day operations for effectiveness and efficiency.
  • Lead, plan, and facilitate regularly scheduled warehouse personnel meetings.
  • Train and develop direct reports, observe and evaluate performance, provide feedback and coaching, and complete annual performance reviews.
  • Supervise timely, accurate, and efficient storage of products, supplies, and equipment.
  • Ensure warehouse teams comply with food safety, sanitation, maintenance, operational safety, and applicable federal, state, and local requirements.
  • Monitor and manage controllable expenses, provide inventory and efficiency results, and make employee payroll adjustments as necessary.
  • Supervise the shipping plan established by transportation management and facilitate requested order changes.
  • Maintain a safe environment by identifying and correcting hazards, ensuring proper ergonomics, and maintaining equipment in working order.
  • Manage direct reports’ compliance with established policies and procedures, including the Employee Handbook and Procedures Manuals.
  • Perform other duties as assigned.
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