Warehouse Operations Specialist

Versant Health•Westampton Township, NJ

About The Position

The Warehouse Operations Specialist provides decision support, business forecasting, operational planning, ongoing business modeling, and analysis focused on provider operations. The role partners with Network Operations, Provider Relations Representatives, Retail Relationship Coordinators, Inventory & Merchandising, and the Manager of Provider Engagement. It also provides day-to-day departmental support and works closely with supply chain and provider engagement leaders. The position combines reporting and data analysis with hands-on warehouse operations, including managing collections, building kits, and shipping products to providers. The role requires compliance with HIPAA and company data security guidelines. The position is compensated hourly; the posted pay range is shown as placeholders ($[MIN]–$[MAX] per hour).

Requirements

High school diploma or equivalent.
Three to five years of experience working in a fast-paced, professional work environment.
One year of related experience.
Proficiency in Microsoft Office applications.
Strong attention to detail and accuracy.
Clear and effective communication skills.
Ability to collaborate effectively and foster trust and shared accountability.
Ability to prioritize and manage multiple tasks efficiently.
Analytical mathematics skills and aptitude with standard units of measurement, including distance, weight, volume, and monetary units.
Ability to use tools, systems, and technology relevant to the role.
Ability and willingness to travel as required.
Ability to stand, use hands and fingers to handle, feel, pick, or pinch, and talk or hear most of the time; occasionally walk and reach with hands and arms; and frequently lift or move up to 20 pounds.
Ability to protect confidential information and comply with HIPAA and company data security requirements.

Nice To Haves

Bachelor’s degree in a related field.
Experience in the insurance, health, or vision care industry.

Responsibilities

Provide day-to-day departmental operational support in collaboration with supply chain leaders, the Provider Engagement Manager, and Inventory & Merchandising.
Prepare operational reports on a daily, monthly, quarterly, and annual basis.
Prepare ad hoc operational and inventory modeling analyses and monitor expense reports.
Interpret results using techniques including simple data aggregation and statistical analysis.
Assist with ad hoc analysis projects.
Answer managed care questions from providers or direct questions to the appropriate party; manage responses and resolve issues.
Determine and monitor outgoing monthly frame and safety collections, including monthly tracking and usage reporting.
Manage the outbound and return tower collection process.
Import, clean, transform, validate, and model data for decision-making; present data in charts, graphs, and tables.
Perform hands-on operational tasks related to tower kit builds and shipments of the Exclusive Collection to the provider network.
Collaborate with external vendors to support programs and initiatives.
Perform additional duties as assigned.
Comply with HIPAA requirements and company privacy and security guidelines.