Warehouse Operations Manager

Port City Logistics Inc•Garden City, GA

1h•Onsite

About The Position

The Operations Manager will be responsible for coordinating the movement of goods in the PortCity warehouse, making sure that the right number of goods ordered is moved to the right locations and to the right people at the scheduled time. This role involves overseeing various aspects of warehouse operations, including staff management, budgeting, process improvement, and customer issue resolution.

Requirements

Proven work experience as Operations Manager or similar role
Knowledge of warehouse/logistics effectiveness and operations management
Experience budgeting and forecasting
Familiarity with business and financial principles
Excellent communication skills
Leadership ability
Outstanding organizational skills
Organization
Decision-Making
People Management
Data Entry Skills
Data Processing Skills
Dependable
Reporting Skills
Deadline-Oriented
Critical Thinking Skills
Problem Solving Skills
Delegation
Teamwork
Negotiation
Adaptability
Stress Tolerance

Nice To Haves

Degree in Business, Operations Management or related field

Responsibilities

Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
Plan and review compensation actions; enforcing policies and procedures
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management, and shipping
Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
Maintain safe and healthy work environment by establishing, following, and enforcing standards and procedures, complying with legal regulations
Accomplish operations and organization mission by completing related results as needed
Meet or exceed operations labor budget expectations
Manage staff levels, wages, hours, contract labor to revenues
Responsible for all department managers and supervisors, with review/approval responsibility for all operations employees
Run a safe, injury/accident-free workplace
Responsible for all aspects of vehicle and heavy equipment rentals
Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with AGM and GM and management team to set and/or implement policies, procedures, and systems and to follow through with implementation.
Communicate all operating policies and/or issues at department meetings
Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data, and reduce sub-rental expenses