Warehouse Operations Manager

Plimpton & Hills Corp Inc•Stamford, CT

9d•Onsite

About The Position

Plimpton & Hills Corporation is a leading distributor of plumbing, heating, HVAC, and industrial products serving contractors, businesses, and homeowners across the Northeast. With multiple branch locations and showrooms, the company is committed to providing quality products, expert support, and reliable service to the professionals and communities we serve. This role involves leading and managing all warehouse activities including receiving, put-away, inventory control, and shipping. The Warehouse Operations Manager will uphold the highest safety standards, supervise, coach, and develop warehouse team members, and ensure products are received, stored, and shipped accurately and on time. Maintaining a clean, organized, and efficient warehouse environment and operating forklifts and material-handling equipment safely are also key responsibilities. The role also includes overseeing inventory accuracy, cycle counts, stock rotation, and discrepancy resolution, monitoring purchase orders, transfers, and receiving activity, and working with the Branch Manager to research inventory variances and manage RTVs. Utilizing barcode scanning systems and warehouse technology to maintain data accuracy is essential. Furthermore, the position focuses on identifying opportunities to improve warehouse layout, workflows, and space utilization, leading continuous improvement initiatives, applying Lean, Six Sigma, or similar process improvement methodologies, establishing and maintaining standard operating procedures (SOPs) and best practices, and analyzing operational data and KPIs. Collaboration with branch leadership, customers, and other departments is crucial for supporting customer service goals, branch profitability, and smooth branch operations.

Requirements

3+ years of experience in warehouse, distribution, or operations leadership
Demonstrated experience improving operational processes, workflows, or efficiency
Strong leadership, communication, and coaching skills
Experience with inventory management systems, ERP/WMS platforms, and warehouse technology
Results-driven with strong problem-solving and analytical skills
High school diploma or GED required

Nice To Haves

Lean, Six Sigma, or similar continuous improvement training or certification preferred
additional education a plus

Responsibilities

Lead and manage all warehouse activities including receiving, put-away, inventory control, and shipping
Uphold the highest safety standards in alignment with the P&H Safety Action Plan
Supervise, coach, and develop warehouse team members; provide performance feedback and training
Ensure products are received, stored, and shipped accurately and on time using established systems and procedures
Maintain a clean, organized, and efficient warehouse environment
Operate forklifts and material-handling equipment safely when required
Oversee inventory accuracy, cycle counts, stock rotation, and discrepancy resolution
Monitor purchase orders, transfers, and receiving activity to ensure timely and accurate processing
Work with the Branch Manager to research inventory variances and manage RTVs
Use barcode scanning systems and warehouse technology to maintain data accuracy
Identify opportunities to improve warehouse layout, workflows, and space utilization
Lead continuous improvement initiatives focused on efficiency, accuracy, and error reduction
Apply Lean, Six Sigma, or similar process improvement methodologies to warehouse operations
Establish and maintain standard operating procedures (SOPs) and best practices
Analyze operational data and KPIs to identify trends and improvement opportunities
Support change management initiatives to ensure adoption of new processes and tools
Partner with branch leadership to support customer service goals and branch profitability
Interact with customers as needed to ensure satisfaction and resolve operational issues
Collaborate with other departments to support smooth branch operations