Warehouse Operations Manager
About The Position
The Warehouse Operations Manager oversees the entire warehouse operation, including receiving, storage, fulfillment, B2B, DTC, production/VAS, safety, labor, and performance metrics. American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.
Requirements
- 5+ years warehouse or 3PL operations experience
- 5+ years in a senior management role
- Strong leadership and problem-solving skills
- Experience managing multi-client environments
- KPI-driven and process-oriented mindset
Responsibilities
- Oversee all warehouse departments and managers
- Ensure operational efficiency, accuracy, and safety
- Develop and enforce SOPs across all functions
- Manage labor planning, scheduling, and productivity
- Drive continuous improvement initiatives
- Ensure WMS accuracy and inventory integrity
- Lead performance reviews and team development
- Act as primary point of contact for key clients
Benefits
- Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
- 401(k) Retirement Savings Plan with company match
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
