Warehouse Operations Manager

Safelite•Katy, TX

1d•Onsite

About The Position

The Fulfillment Center Operations Leader guides a team of Supervisors, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align operations to fulfill the service requirements of field partners. Safelite was founded in Wichita, Kansas in 1947. A leading service organization, the Safelite family of brands delivers our People Powered, Customer Driven experience to more than 11 million customers annually. Safelite® AutoGlass, the nation’s largest provider of vehicle glass repair, replacement and recalibration services, operates more than 700 stores and 7,900 MobileGlassShops™ across all 50 U.S. states, while Safelite® Solutions provides property and casualty claims management services to more than 175 insurance and fleet clients. All of this is supported through our technology-forward supply chain and corporate services.

Requirements

Must be 18 years old.
Valid driver's license required; successful Motor Vehicle Records check (MVR) completion.
5-7 years of leadership and supervisory experience, preferably in supply chain.
Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes.
People-first mentality with a solution-oriented approach.

Nice To Haves

Experience with Korber or related WMS software preferred.

Responsibilities

Lead a collaborative team of supervisors for efficient fulfillment operations.
Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
Provide guidance and accountability to align shift supervisors and associates with operational goals.
Cultivate a safe and supportive environment that engages both associates and supervisors.
Develop and execute operational plans to optimize site throughput and meet budget targets.
Implement solutions to enhance productivity, optimize inventory management processes and minimize part breakage for improved service delivery.
Coordinate staffing and resources for daily operations and special projects.
Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.
Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site.
Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices.