Warehouse Operations Manager

UFA Co-operative Ltd.•Edmonton, AB

1d•Onsite

About The Position

The Warehouse Operations Manager is accountable for the safe, efficient, and consistent performance of warehouse operations across all shifts, including receiving, shipping, inventory control, and material handling. This role translates Distribution Centre strategy into disciplined execution by setting priorities, establishing standards, and holding Supervisors accountable for delivering operational results. Each Warehouse Operations Manager owns performance, standards, and execution within their assigned process flow and shift (e.g., inbound or outbound), with Supervisors aligned to support clear accountability and consistent delivery. The role requires close coordination across Managers to ensure alignment and continuity of end-to-end operations.

Requirements

Post-secondary education in supply chain, logistics, operations, or equivalent experience
5–8+ years of progressive leadership experience in a high-volume warehouse or distribution centre
Demonstrated experience leading leaders (Supervisors) in a shift-based environment
Proven ability to manage complex operations and make trade-off decisions across service, cost, and productivity
Strong working knowledge of inbound, outbound, yard, and inventory control processes
Experience driving performance through KPIs, continuous improvement, and disciplined execution models
Experience with WMS platforms (SAP WM/EWM preferred)
Strong data-driven decision-making and performance management capability
Ability to work across shifts and support peak operations as required
Comfortable operating in warehouse, yard, and safety-sensitive environments

Responsibilities

Own operational performance within assigned process flow and across shifts, ensuring safety, service, productivity, quality, and cost targets are consistently achieved.
Own safety performance and regulatory compliance, ensuring adherence to all policies and continuous improvement in safety outcomes.
Set operational priorities and standards, holding Supervisors accountable for execution and results aligned to business needs.
Ensure consistent ways of working across shifts, eliminating variation and reinforcing a disciplined operating model.
Manage operational capacity and constraints, balancing labour, equipment, and space, and making trade-off decisions as required.
Partner with Operational Support and Inventory Control to prioritize and resolve system, equipment, slotting, and facility issues.
Lead performance management and continuous improvement using KPIs to drive corrective actions and sustained improvement.
Ensure effective cross-functional alignment and escalation, coordinating with Planning, Transportation, Site Operations, etc.