Warehouse Operations Manager

GEODIS Career•Phoenix, AZ

About The Position

The Warehouse Operations Manager establishes and leads procedures for warehouse activities, including shipment verification, material handling and disposition, and inventory accuracy. The role maintains the physical condition of the warehouse and its equipment, coordinates repairs and replacements, and works with other functional areas and customers to support effective operations and customer satisfaction. This position provides hands-on leadership of a distribution center, including staffing, hiring, training, coaching, performance management, and employee development. The manager oversees safe and compliant operations, facility and equipment performance, warehouse layout and product placement, key performance indicators, and the operation’s budget and profit and loss. The role also addresses complaints and resolves problems. For food accounts, the manager reports food safety problems to senior management so that action can be initiated. The posted schedule is Monday through Thursday, 6:00 a.m. to 4:40 p.m.

Requirements

Must be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret instructions provided in written, oral, diagram, or schedule form.

Nice To Haves

Experience with warehouse management systems.
Experience with labor management systems and productivity initiatives.
Lean certifications.

Responsibilities

Establish and lead operational procedures for incoming and outgoing shipment verification, material handling and disposition, and maintaining current inventory.
Maintain the physical condition of the warehouse and equipment, and ensure repair work orders and equipment replacement requisitions are submitted to the appropriate people.
Coordinate warehouse activities with other functional areas, including customer service and sales.
Communicate frequently with customers and follow up on concerns and requests to maintain customer satisfaction.
Ensure safe warehouse operations and compliance with company standards for sanitation, maintenance, safety, and security.
Ensure operational excellence across warehouse areas, equipment, and warehouse management systems.
Lead efficient operations and mitigate barriers to success.
Partner with engineering to implement and maintain appropriate warehouse layout and product placement.
Monitor facility KPIs and ensure they are met in a timely and cost-effective manner to support profitability and productivity.
Ensure adequate staffing, training, coaching, and employee development.
Report employees’ hours worked to Payroll weekly.
Manage the distribution center hands-on, including interviewing, hiring, and training staff; planning, assigning, and directing work; and appraising performance.
Ensure compliance with CTPAT, ISO, AIB, and other applicable regulatory certifications.
Manage the operation’s budget and P&L.
Address complaints and resolve problems.
For food accounts, report food safety problems to senior management to initiate action.

Benefits

Competitive pay, with bonus opportunities available for select positions.
On-demand pay options that provide access to earned wages before payday.
Free telemedicine beginning on Day One.
Affordable medical, dental, and vision coverage after a short waiting period.
Paid holidays and paid time off.
Short-term disability.
Parental leave.
GEODIS Compassion Fund one-time financial assistance for teammates facing unexpected hardships.
Volunteer opportunities and support for meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
Employee Resource Groups, cultural celebrations, and development opportunities.