Warehouse Operations Manager

AFL•Ashburn, VA

22h

About The Position

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ more than 5,800 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. Job Summary The Warehouse Operations Manager is responsible for overseeing all day-to-day warehouse operations, ensuring a safe, organized, and efficient work environment. This role manages inventory control, warehouse staff training, compliance with safety standards, and accurate data management. The Warehouse Manager plays a critical leadership role in supporting technicians, communicating with management, and driving continuous improvement, cost efficiency, and operational excellence.

Requirements

Minimum 3+ years of experience in warehouse operations, shipping and receiving, inventory management, or logistics
Prior experience supervising or leading warehouse staff preferred
Experience with telecom materials strongly preferred
Proficient in Microsoft Office, particularly Excel
Strong data entry skills with high accuracy and efficiency
Ability to lift and carry materials exceeding 30 lbs
Normal color vision required for managing color-coded wiring

Nice To Haves

Valid Forklift Certification (preferred/asset)

Responsibilities

Oversee daily warehouse operations to ensure efficiency, accuracy, cleanliness, and safety
Conduct routine and formal audits of warehouse facilities (internal and external) to identify safety hazards
Proactively mitigate identified safety risks in a timely manner
Act as First Aid Attendant and maintain all first aid kits, logs, and checklists
Adhere to and actively promote AFL environmental, health, and safety policies
Maintain high standards of housekeeping to promote a safe and compliant work environment
Manage all shipping, receiving, stocking, and inventory control processes for company assets
Ensure accurate physical receipt of materials, completion of required documentation, labeling, and proper storage
Maintain clear inventory visibility and accessibility for warehouse staff and technicians
Coordinate cycle counts, spot checks, and inventory audits; communicate discrepancies and stock levels to leadership
Create, maintain, and enforce material sign-out procedures
Organize outbound shipments including palletizing, wrapping, and coordination with delivery services
Communicate inventory changes, shortages, and reorder needs to management and technicians
Train, coach, and support warehouse staff to ensure adherence to safety standards and operational procedures
Develop, maintain, and deliver training materials, documents, and manuals as required
Orient new technicians and support visiting or out-of-town deployed technicians
Train staff on document usage, inventory systems, and warehouse procedures
Provide leadership support to Warehouse Associate I functions as needed
Serve as the primary warehouse point of contact for technicians, visitors, and internal stakeholders
Greet all warehouse visitors and assess needs professionally
Interpret, process, and fulfill technician material orders accurately
Respond to inquiries via phone, email, or in person in a timely and professional manner
Maintain regular communication with technicians and management to ensure alignment and service continuity
Create, maintain, and upload warehouse data and documentation accurately and on time, including: Sign-out sheets Purchase order receiving documentation Client receiving logs Material order logs Shipping requests and transfer tracking
Ensure all data is uploaded into the centralized database for access by the materials team and auditors
Update documentation as required to reflect data or process changes
Identify opportunities to improve warehouse efficiency, accuracy, and safety
Make recommendations for cost-saving initiatives and operational enhancements
Take ownership of requests and explore opportunities to add value beyond core responsibilities