Warehouse Operations Manager

LOGISTICS PLUS INC•Hialeah, FL

3d•Onsite

About The Position

We are looking for an experienced, bilingual (Spanish and English) highly motivated, hands-on Warehouse Operations Manager to assist in our Miami Warehouse. The Warehouse Operations Manager is responsible for the efficient day-to-day operation of the warehouse with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans. This role manages or assists in managing a warehouse that totals between 100,000 and 500,000 sq. ft. The tracking and recording of equipment hours, assurance that equipment maintenance schedules are followed, and employee meetings are conducted.

Requirements

Working knowledge of Microsoft Office applications
Working knowledge of warehouse / mechanical equipment
Working knowledge of OSHA, DOT, HAZMAT, FDA regulations and the willingness to become certified in one or more of these areas as necessary.
Ability to work in fast paced environment.
Ability to handle changing priorities and use sound judgment in stressful situations.
Experience with developing and implementing performance metrics and process improvement.
Excellent talent management and team building skills.
Experience with writing reports, business correspondence and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients, and customers.
Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
Excellent verbal, non-verbal, and written communication skills
Excellent customer service skills specifically with external clients
Excellent analytical and mathematical skills
Bilingual English/Spanish is essential
High school diploma or equivalent required.
5+ years of hands-on supervisory experience in a multi-client, 3PL warehouse, fulfillment and distribution facility
Experience with Warehouse Management Systems (CargoWise preferred)

Nice To Haves

Experience with seasonal work forces is a plus, but not required.

Responsibilities

Ensures the safe, clean, and efficient operation of the warehouse to meet service standards.
Ensures proper labor coverage for daily workload.
Develops and ensures compliance with both internal and external SOPs.
Develops and implements shipping and receiving work schedules and assignments to assure effective and efficient operations.
Makes recommendations to the Warehouse, Facility or Branch Manager on programs to improve warehouse operations.
Interacts with customer daily and attends regular customer meetings.
Directs the operations of the warehouse personnel to achieve prescribed objectives.
Develops and implements daily plan for allocating equipment to jobs.
Responsible for the management of equipment and supplies.
Coordinates the maintenance of equipment with local vendors.
Maintains a professional and courteous relationship with customers and ensures that all personnel do the same.
Supervises all inbound and outbound shipments to ensure they are carried out accurately and in a timely manner.
May hire and train new staff or assist management with this process.
Coordinates and oversees the day-to-day workflow of subordinate staff in the department.
Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.
Assists in developing a program to train and motivate personnel for increased effectiveness.
Matches the skill and background of personnel to work required.
Develops and maintains a productive staff by creating programs for hiring, training and professional development.