Warehouse Manager

PFG | Performance Good Group

About The Position

The Warehouse Manager oversees all aspects of warehouse operations, including shipping and receiving products. The role manages inventory, optimizes warehouse layout, supervises staff, and ensures efficient processes that meet customer demands. The manager is responsible for inventory accuracy, safety protocols, and continuous improvement initiatives. This position manages day-to-day receiving, storing, picking, packing, and shipping activities and leads a team of 50 or more associates and supervisors across an assigned production shift. It partners with transportation and other departments to coordinate warehouse workload, maintain timely and accurate truck loading and unloading, resolve customer issues, and support overall operational efficiency. The manager also oversees building and equipment maintenance, safety, and compliance with company procedures and applicable regulations. The schedule is Sunday through Thursday. Compensation is base salary plus a bonus opportunity.

Requirements

  • High school diploma or equivalent experience.
  • 4–6 years of warehouse and team lead or supervisory experience, including in-depth knowledge of warehouse operations.
  • Strong knowledge of warehouse operations, inventory management, and logistics processes.
  • Experience with inventory management systems and warehouse management software.
  • Excellent leadership and communication skills, with the ability to motivate and manage a team effectively.
  • Detail-oriented, with strong analytical and problem-solving abilities.
  • Ability to thrive in a fast-paced environment and prioritize tasks to meet deadlines.
  • Knowledge of safety regulations and best practices in warehouse operations.
  • Demonstrated ability to drive process improvements and implement best practices.

Nice To Haves

  • Bachelor’s degree in supply chain management, logistics, business administration, or a related field.
  • 6–10 years of warehouse experience, including in-depth knowledge of all warehouse phases within the foodservice industry.
  • OSHA forklift operator certification and experience operating material handling equipment.

Responsibilities

  • Manage day-to-day warehouse operations, including receiving, storing, picking, packing, and shipping products.
  • Identify process improvements and implement solutions to increase productivity, efficiency, and accuracy while reducing costs.
  • Lead a team of 50 or more associates and supervisors, including staffing, training, coaching, performance management, and problem resolution.
  • Partner with the Transportation Manager to improve operational efficiency and oversee workload scheduling and timely, accurate truck loading and unloading.
  • Monitor inventory levels and coordinate with inventory and procurement teams regarding low-stock items, seasonal changes, product returns, and customer promotions.
  • Oversee personnel responsible for building and equipment maintenance and repair.
  • Enforce workplace safety standards and procedures, including safety programs, meetings, and workers’ compensation discussions.
  • Collaborate with logistics, procurement, customer service, and other departments to meet customer requirements and resolve issues.
  • Ensure customer service representatives, the Warehouse Shift Supervisor, and the Operations Manager are informed of stock shortages, available substitutes, and recorded shortage information.
  • Ensure compliance with standard operating procedures, regulatory requirements, and company policies.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay and benefits, including Day 1 health and wellness benefits, Employee Stock Purchase Plan, 401(k) employer matching, education assistance, and paid time off.
  • Growth opportunities supporting the food distribution system.
  • Safe and inclusive working environment with a culture of rewards, recognition, and respect.
  • Base salary plus bonus opportunity.
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