Warehouse Manager

National Corporate Housing•Indianapolis, IN

About The Position

National Corporate Housing is seeking an experienced Warehouse Manager for its Housewares Division. The role manages the complete delivery and setup of client corporate suites and temporary housing units and facilities. It includes overseeing warehouse staff and daily operations, managing inventory and budgets, coordinating deliveries and vendors, and ensuring quality and customer service standards are met. The position requires daytime travel around the city and safe driving with proof of a clean driving record. Employees are expected to know National’s business units and the procedures and compliance rules pertinent to their positions.

Requirements

  • B.S. degree or equivalent training in warehouse and supply chain management.
  • 1–3 years of warehouse or supply chain experience.
  • Safe driving record, with proof of a clean driving record.
  • A strong commitment to customer satisfaction.
  • Ability to lift 50 pounds and use a hand truck or dolly to load boxes weighing 125–150 pounds and transport them up or down stairs.
  • Ability to travel around the city during the daytime.
  • Knowledge of National’s business units and the procedures and compliance rules pertinent to the position.

Responsibilities

  • Maintain inventory numbers and place inventory orders based on demand forecasts.
  • Assist with preparing the yearly budget and meet budgeted performance.
  • Keep the warehouse and vehicles clean and organized.
  • Create efficient daily routing schedules for each driver.
  • Oversee the team and coordinate daily activities.
  • Schedule necessary maintenance and repairs for appliances and vehicles.
  • Staff the warehouse team and ensure proper organization and processes are followed.
  • Perform quality control and achieve customer service scores of 95%.
  • Coordinate with vendors.
  • Assist with inspecting apartments before and after occupancy to assess damage and document issues.
  • Ensure apartments meet company standards.
  • Package housewares for delivery or shipment.
  • Clean, repair, or replace broken apartment items and housewares as needed.
  • Report maintenance issues or items needed in units.
  • Deliver miscellaneous items to customers.
  • Set up and lay out houseware and linen products according to client specifications, including making beds, hanging shower curtains, and placing kitchen items.
  • Maintain supplies needed for daily duties, including light bulbs, batteries, cable wires, cleaning supplies, and lock boxes.
  • Develop and maintain on-site relationships with customers, clients, and vendors.
  • Maintain accurate records of miles driven and daily activity.
  • Communicate daily with staff and accommodate last-minute changes.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation.
  • Medical, dental, and vision insurance options.
  • 401(k) plan with discretionary match.
  • Company-paid life insurance, short-term disability, and long-term disability.
  • Supplemental life insurance, critical illness, accident, and identity theft protection.
  • Culture dedicated to diversity, equity, and inclusion.
  • Awards and recognition program.
  • Vacation, sick, and floating holidays.
  • Paid time off.
  • Paid volunteer time.
  • Wellness program.
  • Complimentary use of corporate apartments for vacation or travel when available.
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