Warehouse Manager

Expeditors•Frederick, MD

About The Position

The Warehouse Manager leads warehouse staff and operations, ensuring safe, secure, compliant, and efficient facility operations. The role manages staffing, training, performance, budgets, equipment, facility upkeep, and operational KPIs while driving continuous improvement and maintaining Expeditors’ standards and procedures.

Requirements

At least 4 years of industry-specific qualification or experience, as described in the posting.
Proficiency in English.
Written and verbal communication skills.
Listening skills, leadership, emotional intelligence, and ability to lead change.
Adaptability and presentation skills.
Analytical thinking and problem-solving skills.
Strategic planning skills.
Excellent organizational and time-management skills, and a professional manner.
Proven history of providing exceptional customer service at all levels.
Effective interpersonal skills, including listening, comprehension, and clear, concise communication to obtain positive results.
Good Microsoft Office skills, including Excel and Word.

Responsibilities

Manage and coach warehouse staff; conduct weekly team huddles and monthly one-on-ones with the Warehouse Supervisor.
Conduct staff appraisals and one-to-one meetings on time in line with the 3+1 Initiative, and set annual improvement objectives for Warehouse Operations.
Execute the District Tactical Business Plan.
Maintain a safe and secure work environment, a clean and professional facility, and compliance with warehouse and IOC procedures, safety standards, and applicable requirements.
Ensure equipment is maintained in safe, operational condition, including required maintenance contracts.
Prepare and manage weekly, monthly, and annual warehouse and IOC budgets, including staffing and overtime expenses, equipment procurement and maintenance, and facility repairs.
Ensure staffing meets demand, including use of a flexible workforce; oversee permanent and contingent staffing, onboarding, training schedules, certifications, and employee cross-training.
Manage receiving, shipping, container positioning, and inventory activities according to operational standards, KPIs, standard work instructions, and 7S processes.
Drive warehouse excellence and KPI performance, improving safety, quality, delivery, and cost through continuous improvement methods.
Maintain facility certification requirements and compliance with government policies; audit warehouse and IOC activities for the security and safety of people, facilities, and freight.
Communicate policies and regulations to the team and oversee compliance with Expeditors Operational Process Standards.