Warehouse Manager

Hajoca•Fridley, MN

About The Position

The Warehouse Manager fully and directly manages warehouse operations, including hiring, scheduling, training, and leading warehouse and delivery staff. The role sets performance expectations and goals, conducts regular performance evaluations, and provides feedback and development. The manager develops operational strategies, analyzes KPIs and other metrics, leads continuous improvement, and identifies and mitigates operational risks. The position oversees the efficient receipt and storage of merchandise, recordkeeping, and the routing, loading, and preparation of orders for shipment and delivery. It maintains required driver DOT records and physical examination certificates, ensures current forklift and material-handling operator training certifications, and schedules maintenance for delivery vehicles and warehouse equipment. The manager recommends equipment purchases, maintains warehouse and grounds security, and ensures compliance with company safety standards, OSHA, DOT, and other applicable regulations. The role also resolves delivery complaints and receiving disputes, completes required safety and compliance training, and performs other related duties as assigned.

Requirements

At least 5 years of warehouse receiving and material-handling experience.
At least 1 year of leadership experience.
Excellent leadership and communication skills, with the ability to manage and motivate a team.
Understanding of warehouse operations, supported by experience in warehouse management or a similar role.
Ability to safely operate a forklift and other material-handling equipment used at the Profit Center.
Comprehensive knowledge of and ability to apply and enforce OSHA, DOT, and other warehouse and material-handling safety regulations.
Ability to build and maintain positive working relationships with customers, vendors, and coworkers.
Ability to remain calm and function effectively in stressful, unexpected, or emergency situations.
Ability to quickly develop comprehensive knowledge of products sold at the Profit Center.
Ability to learn and operate computer-related systems used for warehouse operations.
Ability to learn to use Microsoft Office Outlook for email communication.
Ability to read, write, speak, and understand English.
Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

Nice To Haves

Knowledge of products sold at the Profit Center.

Responsibilities

Fully and directly manage all warehouse operations.
Hire, manage, schedule, and train warehouse and delivery staff.
Set clear performance expectations and goals, conduct regular performance evaluations, and provide feedback and development.
Develop strategies and goals for warehouse operations, including process improvements and cost-saving initiatives.
Analyze KPIs and operational metrics, identify trends, and make data-driven decisions.
Lead continuous improvement efforts to optimize warehouse processes, streamline workflows, and improve operational efficiency.
Identify potential risks and implement risk mitigation strategies to protect warehouse assets, minimize liability, and ensure business continuity.
Ensure merchandise is received and stored efficiently and economically, and maintain required records in accordance with company policy.
Supervise the routing, loading, and preparation of orders for shipment and delivery according to customer instructions.
Review and maintain appropriate DOT records and physical examination certificates for drivers, and ensure current training certification for forklift and material-handling equipment operators.
Supervise and schedule maintenance of company delivery vehicles and material-handling equipment used in the warehouse.
Recommend purchases of warehouse equipment and keep abreast of new warehousing methods.
Maintain warehouse safety in compliance with company standards, OSHA, and other applicable regulations.
Maintain the security of the warehouse and grounds to protect the Profit Center's assets.
Resolve delivery complaints and receiving disputes quickly and effectively.
Perform job functions in accordance with company safety standards and successfully complete assigned safety and compliance training.
Perform other reasonably related duties as assigned by the immediate supervisor and other management.