Warehouse Manager
About The Position
The Warehouse Manager supports the Director of Operations at a distribution center by directing warehouse activities and overseeing daily production and order fulfillment. The role leads operational processes, supports staffing and employee development, manages expenses and inventory, assists sales teams with customer service, and promotes workplace safety and hygiene. Depending on applicable requirements, the manager may serve as a Certified Designated Representative (CDR) and ensure compliant pharmaceutical-product handling and recordkeeping under Florida regulations. The position requires effective communication and presentation skills, sound judgment in complex situations, a strong sense of urgency and integrity, and the ability to handle multiple priorities and significant time demands. Medline Industries, LP offers a competitive total rewards package, continuing education and training, and career growth potential. The role is bonus and/or incentive eligible. Benefits vary based on hours worked; employees averaging at least 30 hours per week are eligible for health insurance, life and disability coverage, 401(k) contributions, paid time off, and other benefits.
Requirements
- 3 to 5 years of supervisory experience, with demonstrated ability supporting personnel and warehouse employees.
- Preferably 5 years of business experience, including several years in a distribution center environment.
- Effective communication in group and individual settings and effective writing skills.
- Demonstrated ability to model active listening.
- Approachable and effective in multicultural environments.
- Excellent presentation skills.
- High sense of urgency, personal energy, and stamina; able to handle multiple priorities and extensive time demands.
- High level of personal integrity.
- Ability to navigate complex internal and external situations involving multiple decision makers.
- Demonstrated customer relations experience and ability to lead work environments that embrace positive employee relations.
Nice To Haves
- Bachelor's degree preferred; relevant work experience may be accepted in lieu of a degree.
- When applicable, certification as a CDR by the State of Florida for compliant operations and pharmaceutical-product handling.
Responsibilities
- Establish operational procedures for incoming and outgoing shipments, material handling and disposition, and maintaining current warehouse inventory.
- Lead and measure daily processes to ensure high-quality production and order fulfillment, coordinating with the Director of Operations to resolve challenges and meet shipping requirements.
- When applicable, serve as the Certified Designated Representative (CDR), manage transactions, and ensure accurate procedures and records that support compliance with Florida's Pharmacy Practice Act administrative rule.
- Support local human resource processes, including sourcing and staffing, performance management, compensation administration when necessary, and training and development.
- Promote positive employee relations and appropriately restrict access to confidential information.
- Oversee daily and ongoing expenses to use financial resources efficiently.
- Prepare repair work orders and equipment replacement requisitions.
- Schedule, track, and expedite freight to inter-company and contract distributors, and work with carriers to resolve freight discrepancies.
- Monitor processes to ensure products move correctly from trailers to warehouse racks and then to shipping; manage Vendor Managed Inventory (VMI).
- Support local sales representatives and sales leadership in delivering customer service, responding promptly to service failures and customer concerns, and resolving complaints through the OSI process with the Director of Operations.
- Monitor team activities to ensure safe work practices and proper building housekeeping, and provide guidance to the safety committee.
Benefits
- Health insurance for employees working an average of 30 or more hours per week
- Life insurance for employees working an average of 30 or more hours per week
- Disability coverage for employees working an average of 30 or more hours per week
- 401(k) contributions
- Paid time off
- Access to the Employee Assistance Program for employees working less than 30 hours per week
- Access to Employee Resource Groups for employees working less than 30 hours per week
- Access to the Employee Service Corp for employees working less than 30 hours per week
- Continuing education and training
- Bonus and/or incentive eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Manager
