Warehouse Manager

Expeditors•Frederick, MD

4d•$60,000 - $80,000

About The Position

The Warehouse Manager oversees warehouse and IOC operations, staff, budgets, safety, compliance, facility standards, and operational performance. The role manages and coaches warehouse employees, leads regular team meetings and one-on-ones, conducts timely appraisals, and sets annual improvement objectives in alignment with the District Tactical Business Plan. The manager ensures safe, secure, clean, and professionally maintained facilities; keeps equipment in safe operating condition; and manages warehouse and IOC budgets, staffing, overtime, equipment procurement and maintenance, and facility repairs. Responsibilities include hiring and staffing oversight, onboarding and training, cross-training, certification coverage, and oversight of receiving, shipping, container positioning, and inventory activities. The role is accountable for warehouse excellence and KPIs, continuous improvement in safety, quality, delivery, and cost, compliance with operational standards and government policies, and audits that protect people, facilities, and freight. The manager communicates policies and regulations to the team and ensures compliance with Expeditors Operational Process Standards.

Requirements

At least 4 years of industry-specific qualification (country specific).
Written and verbal communication skills.
Listening skills.
Leadership skills.
Emotional intelligence.
Ability to lead change and adapt.
Presentation skills.
Analytical thinking and problem-solving skills.
Strategic planning skills.
English language proficiency.
Excellent organizational and time-management skills, and a professional manner.
Proven history of providing exceptional customer service at all levels.
Effective interpersonal skills, including the ability to listen, comprehend, and communicate clearly and concisely to obtain positive results.
Good Microsoft Office skills, including Excel and Word.

Responsibilities

Manage and coach warehouse staff.
Conduct weekly team huddles and monthly one-on-ones with the Warehouse Supervisor.
Review and conduct staff appraisals and one-to-one meetings in a timely manner in line with the 3+1 Initiative.
Set annual improvement objectives for Warehouse Operations and execute the District Tactical Business Plan.
Ensure a safe and secure work environment and maintain a clean, professional facility.
Maintain Expeditors warehouse and IOC procedures, safety standards, and compliance standards.
Ensure equipment is maintained in safe operating condition, including required maintenance contracts.
Prepare and manage weekly, monthly, and annual budgets for warehouse and IOC operations, including staffing, overtime, equipment procurement and maintenance, and facility repairs.
Ensure facilities are staffed to meet demand, including use of a flexible workforce; oversee permanent and contingent staffing.
Be responsible for warehouse excellence and KPIs, and ensure operations are covered by staff with appropriate certifications.
Onboard newly hired staff and maintain onboarding and training schedules; promote employee versatility through cross-training.
Manage receiving, shipping, container positioning, and inventory activities according to operational standards, KPI expectations, standard working instructions, and 7S processes.
Improve safety, quality, delivery, and cost through continuous improvement methods.
Maintain compliance with facility certification requirements and government policies.
Audit warehouse and IOC activities to ensure the security and safety of people, facilities, and freight.
Communicate proactively with the team to maintain awareness and understanding of policies and regulations.
Oversee and ensure compliance with Expeditors Operational Process Standards.