Warehouse Manager

External applicants•Olive Branch, MS

9d•Onsite

About The Position

Millstone Medical Outsourcing is seeking an experienced, results-driven Warehouse Manager to oversee warehouse operations at its Olive Branch facility. The role manages daily activities to meet customer requirements while maintaining productivity, quality, accuracy, safety, inventory control, and customer satisfaction. The Warehouse Manager leads and develops supervisors, team leads, and associates, ensuring processes are carried out efficiently and consistently in accordance with company procedures, applicable regulatory requirements, and customer-specific work instructions. This is a hands-on leadership role in a fast-paced, high-volume medical warehouse environment. The manager resolves operational challenges, optimizes labor and resources, and drives continuous improvement. The position works closely with Quality, Inventory, Customer Service, and other departments to support customer commitments and meet facility operational and financial objectives.

Requirements

At least 5 years of warehouse, distribution, logistics, or operations experience.
Experience overseeing multiple warehouse functions in a high-volume, customer-focused environment.
Working knowledge of warehouse processes, inventory control, order fulfillment, shipping documentation, and product traceability.
Experience using warehouse management systems (WMS), enterprise resource planning (ERP) systems, Oracle, and Microsoft Office applications.
Demonstrated ability to monitor operational KPIs, manage labor costs, and implement process improvements.
Strong leadership, organizational, analytical, communication, and problem-solving skills.

Nice To Haves

Experience in medical device distribution, medical warehousing, healthcare logistics, or another regulated environment.
Familiarity with applicable FDA quality requirements, ISO 13485, and documented quality management systems.

Responsibilities

Oversee receiving, put-away, inventory handling, order fulfillment, picking, packing, shipping, and other assigned warehouse activities.
Develop daily and weekly operational plans based on customer requirements, order volume, staffing, and business priorities.
Ensure employees follow customer-specific requirements and procedures for product handling, processing, documentation, labeling, and shipment preparation.
Monitor workflow, production schedules, backlogs, and turnaround times to meet customer commitments.
Identify and resolve operational bottlenecks, staffing challenges, processing delays, and other performance issues.
Coordinate with other departments to maintain effective workflows and resolve customer or operational concerns.
Set clear expectations for productivity, accuracy, quality, and departmental performance.
Ensure warehouse activities comply with applicable FDA requirements, company quality procedures, and customer-specific requirements.
Maintain accurate operational records, inventory transactions, and documentation supporting traceability and audit readiness.
Ensure proper handling, identification, storage, and protection of medical devices, surgical instruments, and other customer-owned products.
Partner with the Quality Department to investigate discrepancies, errors, nonconformances, and customer complaints; participate in root-cause analysis and corrective and preventive action activities as needed.
Ensure employees are trained on applicable procedures, customer requirements, and quality expectations before independently performing assigned duties.
Promote a quality-first culture that prioritizes accuracy, product integrity, and compliance.
Ensure employees follow safety procedures and properly use material-handling equipment.
Maintain clean, organized, and efficient warehouse work areas in accordance with company standards and applicable requirements.
Support Lean, 5S, standard work, and other continuous improvement initiatives.
Identify process weaknesses and implement sustainable solutions to prevent recurring errors, delays, and unnecessary costs.
Ensure equipment, supplies, workstations, and systems are available and maintained for daily operations.
Promote a culture of safety, quality, accountability, and continuous improvement.