Warehouse Manager

Kentucky Eagle•Lexington, KY

23d•Onsite

About The Position

The Warehouse Manager leads warehouse operations, including receiving, inventory control, replenishment, order picking, load building, staging, and driver check-in. The role is accountable for safe, accurate, and efficient execution across people, processes, inventory, and technology, including Kentucky Eagle’s RAPTOR automated order-fulfillment system. The manager leads warehouse supervisors and employees, plans staffing and assignments, monitors operating results, maintains inventory controls, coordinates with other departments, and identifies practical process improvements. The role also owns the day-to-day operational integration of RAPTOR with automated and manual warehouse activities, supports standard work and training, and monitors automation performance. Core hours are generally 7:00 a.m. to 4:00 p.m., Monday through Friday, with flexibility to support other shifts, peak periods, troubleshooting, and a Saturday rotation when needed. Work is primarily performed in a warehouse around powered industrial trucks, conveyors, automated equipment, loading docks, and active order-fulfillment operations. Appropriate PPE and established safety procedures are required. Reasonable accommodation will be made for essential job functions.

Requirements

At least 2 years of experience leading and supervising hourly employees in a high-volume warehouse or distribution-center operation.
Strong knowledge of inventory management, replenishment, order fulfillment, load building, and warehouse controls.
Ability to analyze operational data and turn findings into staffing, process, layout, or training actions.
Advanced Excel skills and working proficiency with PowerPoint and reporting/database tools.
Working knowledge of labor planning, overtime control, productivity measurement, and basic cost-accounting principles.
Excellent communication, problem-solving, and cross-functional leadership skills.
Ability to learn Kentucky Eagle systems, including VIP, Beverage on the Web, and automation-related applications.
Ability to support other shifts, peak periods, troubleshooting, and a Saturday rotation when needed.
Use required PPE and follow established safety procedures.

Nice To Haves

Bachelor’s degree; equivalent relevant leadership experience may be considered.
Experience with warehouse automation, WMS/WES technology, conveyors, robotics, or automated material-handling systems.

Responsibilities

Lead warehouse supervisors and employees; establish priorities, productivity standards, and expectations across shifts.
Coach and develop supervisors and support hiring, onboarding, training, performance management, discipline, and termination decisions with Human Resources and Operations leadership.
Plan staffing and work assignments based on order volume, inventory flow, automation needs, service requirements, and available labor.
Monitor safety, attendance, productivity, order accuracy, breakage, out-of-stocks, overtime, inventory adjustments, and completion of daily work.
Maintain inventory-control and product-placement practices, including replenishment, aging and close-to-code or out-of-code product, physical inventories, cycle counts, and reconciliation.
Manage driver check-in, including proper coding of returns and breakage, error tickets when needed, and timely account-level resolution.
Coordinate with Sales, Delivery, Purchasing, IT, Facilities, Maintenance, and other departments to resolve issues affecting product availability, service, or warehouse flow.
Lead warehouse meetings and shift communication; identify process constraints and implement practical improvements using operating data and direct observation.
Ensure compliance with company safety requirements for powered industrial trucks, conveyors and automated equipment, dock activity, PPE, machine guarding, and incident reporting.
Model Kentucky Eagle’s core values and hold the team accountable for safe, respectful, and results-oriented behavior.
Perform other job-related duties as assigned.
Own the day-to-day operational integration of RAPTOR with layer picking, conventional case picking, replenishment, pallet staging, top-off picking, and completed-pallet movement.
Coordinate work between VIP, Opto, RAPTOR equipment, forklift operators, and downstream warehouse processes; escalate system or equipment issues to appropriate support resources.
Ensure supervisors and designated operators follow standard work for replenishment, pallet movement, exception handling, and safe operation of the automated system.
Maintain SOPs, training, shift checklists, escalation procedures, and contingency plans for automation downtime or reduced performance.
Monitor automation throughput, uptime, replenishment readiness, exceptions, order completion, labor utilization, safety, and accuracy.
Use operating data to recommend changes to SKU placement, staffing, layout, equipment utilization, replenishment timing, and the balance between automated and manual work.