Manager, Warehouse

Mizkan America•Ontario, CA

29d•$105,000 - $115,000

About The Position

The Warehouse Manager plans, coordinates, and oversees shipping, receiving, warehousing, and inventory control activities. The role develops warehouse goals, policies, procedures, and budgets; coordinates the movement of materials and finished goods; and works to improve warehouse efficiency, inventory performance, and service levels. The manager also collaborates with transportation and logistics partners, monitors transportation providers, and handles issues involving lost or damaged goods and shipping delays. The position manages warehouse personnel and operations, including hiring, training, supervision, performance evaluation, employee development, and coordination with other departments. It promotes safe operating practices and good housekeeping, provides training to production employees, and is responsible for food quality, safety, and legality. The work may involve extreme temperatures, heights, dust, gases, fumes, noise, chemicals, and personal protective equipment, as well as lifting and moving items over 50 pounds.

Requirements

A bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related area is preferred; alternatively, six or more years of related warehouse managerial experience may substitute for the degree.
Strong understanding of Good Manufacturing Practices.
Strong math skills and ability to develop and implement a statistical process control (SPC) program.
Computer literacy in Microsoft Office programs.
Knowledge of ERP and WMS systems; Microsoft D365 F&O is preferred.
Ability to work with all levels within the organization.
Effective leadership, coaching, and team-building skills.
Well organized, results oriented, and effective at problem-solving.
Excellent verbal, written, and listening skills.
Ability to work from policies and general objectives and refer cases requiring policy clarification or interpretation to a superior.
Ability to adapt to changing business needs and short-notice deadlines.
Ability to work in extreme temperatures and at heights, and to be exposed to dust, gases, fumes, noise, chemicals, or personal protective equipment requirements.
Good judgment and sound reasoning skills.
Ability to assign work, follow up on completion, and escalate concerns appropriately.
Strong floor presence and ability to interact effectively with people at all levels.
Ability to lift and move over 50 pounds with or without reasonable accommodation.
Strong planning and organization skills and ability to meet or exceed customer delivery expectations in accordance with company objectives, delivery and service levels, and planned profit objectives.

Nice To Haves

Food processing, liquid filling or bottling, warehouse, distribution, logistics, or consumer goods manufacturing or packaging experience.
Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related area.
Experience with Microsoft D365 F&O.

Responsibilities

Develop and implement goals, objectives, policies, and standard operating procedures for the warehouse department.
Plan, schedule, and track departmental activities, including cycle counting, inventory and asset management, inventory transactions, auditing, and reporting.
Coordinate transportation of materials and finished goods to and from manufacturing plants.
Integrate departmental changes and new processes.
Develop and manage the annual departmental budget.
Recommend capital projects to increase warehouse efficiency and service.
Maximize use of the Mercury Gate TMS and D365 systems.
Optimize warehouse space, inventory turns, and pallet exchange, and minimize scrap and obsolete products.
Prepare documents, reports, and KPI analyses.
Work with the Corporate Transportation & Logistics Manager to source carriers, research freight rates, and negotiate freight contracts.
Monitor transportation providers’ performance, recommend improvements or service enhancements, and take necessary action.
Investigate complaints involving damaged items, lost goods, shipping delays, and related issues.
File insurance claims for lost or damaged goods.
Coordinate warehouse activities with department heads and other functions.
Manage employees engaged in shipping, receiving, warehousing, and inventory control.
Enforce company policies, establish performance standards, and evaluate employee status.
Promote good housekeeping and safe operating procedures.
Hire, train, supervise, mentor, and develop staff; evaluate team members and provide feedback.
Provide training to production employees.
Ensure responsibility for food quality, safety, and legality.