Warehouse Manager

Superior Rigging and Erecting Co•Austell, GA

3d•Onsite

About The Position

Superior Rigging & Erecting is seeking an experienced Warehouse Manager to lead daily operations at its new warehouse facility in Austell, Georgia. The role manages receiving, inspection, storage, inventory control, shipping, material handling, customer service, billing documentation, and personnel supervision. The manager will establish processes for a safe, organized, and efficient facility, with particular accountability for protecting and tracking high-value materials and customer-owned assets. The Warehouse Manager works closely with customers, operations personnel, transportation teams, and Accounting to coordinate material movements, maintain accurate records, resolve issues, and support timely, accurate billing. Success is measured by inventory accuracy, material protection, operational efficiency, customer satisfaction, billing documentation, and safety performance. The position is onsite and has an established schedule of 7:00 AM–5:00 PM, with flexibility to accommodate operational and customer requirements. Superior Rigging & Erecting provides crane, rigging, machinery moving, heavy transport, structural steel erection, fabrication, and specialty construction services. The company has served the Southeast and beyond since 1952.

Requirements

At least 5 years of experience in warehouse operations, inventory management, distribution, or a closely related field.
At least 3 years of direct warehouse management or supervisory experience; 5 or more years preferred.
Demonstrated ability to manage warehouse operations, supervise employees, and maintain operational accountability.
Hands-on experience using warehouse management systems (WMS), ERP inventory modules, or computerized inventory tracking software.
Strong knowledge of inventory controls, receiving, shipping, cycle counting, material tracking, and warehouse documentation.
Demonstrated ability to maintain accurate inventory records and investigate discrepancies.
Strong customer service experience, including direct customer communication, issue resolution, and relationship management.
Experience coordinating material movements with transportation providers, customers, and internal operations teams.
Strong leadership, organizational, communication, and problem-solving skills.
Ability to manage multiple priorities, maintain accurate records, and meet established deadlines.
Proficiency with Microsoft Office, including Excel, Word, and Outlook.
Working knowledge of warehouse safety standards, forklifts, and material handling equipment.
Ability to work onsite in Austell, Georgia, in both warehouse and office environments and maintain proper safety standards in an active warehouse.
Flexibility to accommodate operational demands and customer requirements as needed.

Nice To Haves

Experience managing high-value inventory, industrial equipment, customer-owned materials, or other valuable assets.
Experience establishing warehouse procedures, improving inventory processes, or supporting a new warehouse startup.
Familiarity with billing documentation, customer invoicing, storage charges, or related financial transactions.
Experience with industrial materials, construction equipment, machinery, heavy components, or specialized material handling.
An associate's or bachelor's degree in logistics, supply chain management, business administration, or a related field; equivalent relevant experience will be considered.
Five or more years of direct warehouse management or supervisory experience.

Responsibilities

Manage daily warehouse operations, including receiving, inspection, storage, inventory management, shipping, and material handling.
Establish and implement warehouse procedures, workflows, and inventory control standards for the new facility.
Supervise, train, and develop warehouse personnel, setting expectations for safety, productivity, and accountability.
Oversee handling, storage, and protection of high-value materials, industrial equipment, and applicable customer-owned assets.
Maintain accurate inventory records using warehouse management systems, inventory tracking software, and documentation procedures.
Implement inventory controls, including material identification, location tracking, cycle counts, reconciliations, and physical inventories.
Ensure incoming and outgoing materials are inspected, documented, and accurately recorded.
Establish processes to prevent inventory discrepancies, material damage, loss, and unauthorized movement.
Coordinate receiving, storage, retrieval, and outbound shipments with customers, transportation personnel, and internal operations teams.
Serve as a primary customer contact for warehouse services, material availability, inventory inquiries, and scheduling.
Build customer relationships through professional communication, timely follow-up, and dependable service.
Investigate and resolve customer concerns, inventory discrepancies, material damage, and service-related issues.
Maintain documentation supporting customer storage charges, material handling services, and other billable warehouse activities.
Coordinate with Accounting to ensure billing information, supporting documentation, and customer transactions are accurate and submitted promptly.
Use warehouse management software to monitor inventory activity, generate reports, and maintain operational records.
Monitor warehouse performance and improve inventory accuracy, customer service, productivity, and operational efficiency.
Maintain a clean, organized, secure, and professional warehouse environment.
Ensure warehouse personnel comply with company safety requirements and material handling procedures.
Coordinate safe operation, inspection, and maintenance of forklifts, warehouse equipment, and material handling systems.
Communicate operational needs, customer concerns, staffing requirements, and improvement opportunities to company leadership.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Paid time off (PTO)
Paid holidays
Long-term career growth opportunities
Stable employment with an established company
Opportunity to establish and lead a new warehouse operation
Support from experienced operations, transportation, project management, and leadership teams
Competitive compensation based on experience