Warehouse Manager

Capstone Logistics, LLC • Statesville, NC

20d • $70,000 - $75,000 • Onsite

About The Position

Capstone Logistics is seeking a Warehouse Site Manager to lead daily warehouse operations and manage the warehouse crew at a client site providing unloading services. The role focuses on safe, efficient operations, customer service, associate performance, staffing, budgeting, reporting, and accurate completion of daily closeout procedures. The position is based in Statesville, North Carolina, and is listed for a second shift from 4 p.m. until finish, with a five- to six-day work week. Shift start times and days worked must be flexible, including weekends and holidays.

Requirements

• At least 3 years of management and leadership experience in an industrial setting.
• Ability to train, coach, and mentor warehouse associates.
• Strong organization and prioritization skills.
• Ability to perform multiple tasks simultaneously.
• Ability to make decisions, solve problems, prioritize assignments, and direct a workforce in a changing warehouse environment.
• Ability to manage budgets, read and interpret P&L statements, and prepare related management reports.
• Intermediate PC skills and knowledge of Excel, Word, Outlook, and PowerPoint.
• Strong aptitude for estimating rates and performing mental addition and subtraction while multitasking.
• Excellent interpersonal communication, leadership, and customer service skills.
• Proven experience supervising warehouse employees, including hiring, training, and termination.
• Proven experience providing high levels of customer service to internal and external customers.
• Flexibility with shift start times and workdays, including weekends and holidays.
• Ability to stand for long periods.
• Ability to safely operate material handling equipment as needed.
• Ability to work on concrete flooring and in varying temperatures in a warehouse environment.
• Ability to lift up to 75 lbs.
• Background check required.

Nice To Haves

• Warehousing, logistics, supply chain, or third-party experience preferred.
• A BS/BA degree or an associate degree with equivalent experience is a plus but not required.

Responsibilities

• Run the site with safety and efficiency as priorities.
• Communicate daily with associates about service levels, accountability, pay, and performance.
• Create daily work logs and transmit them to corporate.
• Audit daily labor and billing reports.
• Ensure customer needs are met daily.
• Document and resolve customer service or associate issues daily.
• Ensure associates follow Capstone policies and work rules, including safety rules.
• Hold weekly safety meetings and ensure associate participation.
• Assist in managing the site and departmental budgets.
• Schedule associate shifts based on customer requirements.
• Interview, hire, and train new associates.
• Supervise timely and accurate data entry for all services performed.
• Complete daily closeout, including cash balancing, data upload, and payroll record administration in accordance with company policies and standard operating procedures.
• Train, coach, and mentor warehouse associates.
• Supervise warehouse employees, including hiring, training, and termination.
• Provide high levels of customer service to internal and external customers.

Benefits

• Quarterly and annual bonus incentives based on operational performance.
• Benefits after 30 days, including major medical, dental, vision, life, short-term disability, and long-term disability.
• 401(k).
• Paid time off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed