Warehouse Manager

Tecma Baja Services LLC•San Diego, CA

About The Position

The Warehouse Manager plans, directs, and manages warehouse operations, including receiving, storage, inventory control, order fulfillment, shipping, and transportation coordination. The role ensures safe, efficient, and accurate operations that meet customer requirements while controlling operating costs and developing a productive warehouse team. The position leads warehouse personnel and supervisors, plans staffing and workloads, monitors operational performance and expenses, and maintains accurate inventory and warehouse records. It coordinates transportation and service issue resolution, develops and improves operating procedures, promotes workplace safety, supports audits, and identifies improvements to capacity, staffing, equipment, and processes. The role may also oversee Foreign-Trade Zone activities in coordination with designated compliance personnel. Work takes place in both office and warehouse environments. Regular walking and standing throughout the facility are required; the work may involve varying temperatures, noise, and moving material handling equipment. Schedule flexibility may be needed to support operational needs.

Requirements

High school diploma or GED required; an associate or bachelor's degree in logistics, supply chain management, business administration, or a related field is preferred.
At least five years of warehouse or distribution experience, including at least two years in a supervisory or management role.
Experience overseeing receiving, shipping, inventory control, and warehouse personnel.
Strong leadership, planning, problem-solving, and communication skills.
Ability to manage competing priorities and adjust resources to changing workloads.
Experience using warehouse management systems, inventory software, and Microsoft Office.
Ability to review operational reports, monitor performance indicators, and implement corrective actions.
Knowledge of warehouse safety practices and material handling procedures.
Strong customer service skills and ability to work effectively with customers, carriers, and internal departments.

Nice To Haves

Associate or bachelor's degree in logistics, supply chain management, business administration, or a related field.
Foreign-Trade Zone (FTZ) experience, if applicable to the operation.

Responsibilities

Manage daily warehouse operations, including receiving, unloading, storage, picking, packing, labeling, loading, and shipping.
Develop operational plans and priorities to meet customer requirements, shipment deadlines, and business objectives.
Lead warehouse supervisors, team leads, and warehouse personnel, with clear responsibilities and accountability.
Plan staffing levels, work schedules, and assignments based on workload, customer demand, and operational needs.
Coordinate employee selection, onboarding, training, performance evaluations, and corrective actions in partnership with Human Resources.
Monitor labor utilization, overtime, supplies, and other operating expenses against established budgets.
Establish and monitor key performance indicators, including inventory accuracy, order accuracy, productivity, on-time shipments, and safety performance.
Maintain accurate inventory records through cycle counts, physical inventories, and timely investigation of discrepancies.
Ensure company and customer inventory, equipment, property, and other assets are accounted for, protected, and secured.
Coordinate inbound and outbound transportation with carriers, customers, and internal departments for timely and cost-effective deliveries.
Resolve receiving and shipping discrepancies, freight damage, shipment delays, and other operational issues.
Maintain accurate warehouse transactions and documentation using the applicable warehouse management or inventory system.
Develop, implement, and improve standard operating procedures to increase efficiency, accuracy, and service quality.
Promote a safe working environment through employee training, routine inspections, incident follow-up, and enforcement of company safety procedures.
Ensure material handling equipment is operated by trained and authorized personnel and that inspections and maintenance are completed.
Maintain warehouse organization, housekeeping, storage practices, and effective use of space.
Coordinate with customers, management, and internal departments to communicate operational status and resolve service concerns.
Support operational audits and ensure required records are accurate, complete, and available.
Oversee Foreign-Trade Zone (FTZ) activities, when applicable, in coordination with designated compliance personnel.
Identify capacity, staffing, equipment, and process improvements to support new projects and business growth.
Perform other related duties as assigned.