Warehouse Manager

SERVPRO Team Friermuth•Puyallup, WA

6d•$60,000 - $70,000

About The Position

The Warehouse Manager owns the daily readiness of equipment, supplies, fleet assets, warehouse systems, and field logistics needed to support restoration operations. The role ensures resources are safe, organized, accurately tracked, properly maintained, and available to production teams. Reporting to the Operations Manager, the Warehouse Manager is the operational link between the warehouse, fleet, restoration managers, field teams, vendors, and large-loss response activities. As a SERVPRO® Team Friermuth franchise employee, the successful candidate will receive a competitive pay rate and opportunities to learn and grow. The company describes its work as restoring lives and property with urgency, care, and excellence, guided by values of heart and hustle, accountability, alignment, positivity, and integrity.

Requirements

3–5+ years of warehouse, inventory, logistics, fleet, or operations management experience.
Previous supervisory or team leadership experience.
Experience managing inventory control systems, asset tracking, and equipment maintenance programs.
Valid driver's license with an acceptable driving record.
Proficiency with Microsoft Office, including Excel, Outlook, Teams, and Word.
Ability to safely operate warehouse equipment such as forklifts, pallet jacks, and utility vehicles.
Strong organizational, planning, and time-management skills.
Ability to lift and move equipment and supplies weighing up to 50 pounds and work in warehouse and outdoor environments.
Effective written and oral communication skills.
High school diploma or GED.
Ability to work in conditions involving extreme heat, walk and stand for long periods, drive, sit, climb, and climb ladders or work at ceiling heights.

Nice To Haves

Forklift certification or ability to obtain certification.
Knowledge of PPE, tools, restoration equipment, and specialty assets used in restoration or construction operations.
Familiarity with OSHA, DOT, warehouse safety, and fleet compliance requirements.

Responsibilities

Open, inspect, organize, and secure the warehouse and yard.
Maintain receiving, staging, clean/dirty separation, return-to-ready, disposal, and outbound deployment zones.
Conduct documented warehouse safety and housekeeping inspections.
Maintain key, access, camera, and lock-up controls where assigned.
Tag and enter new equipment into approved asset systems.
Control equipment check-out and check-in, assigned location, user, job, condition, and maintenance status.
Inspect returned assets, clean or route them for cleaning, arrange repairs, and return them to ready status.
Maintain accurate counts of ready, deployed, missing, damaged, quarantined, and out-of-service assets.
Set and maintain minimum and maximum stock levels.
Order approved consumables, PPE, chemicals, tools, and vehicle or project kits.
Verify receipts against orders and invoices and resolve shortages or damage.
Control distribution, track abnormal usage, and reduce stockouts, shrinkage, and waste.
Prepare new-hire tool bags, promotion kits, vehicle stock, and job-specific orders.
Coordinate vehicle inspections, maintenance, registration, cleanliness, decals, numbering, fuel cards, keys, and assigned equipment.
Inspect vehicle safety items, damage, tooling, and inventory.
Track trailers, forklifts, generators, desiccants, power distribution, dump trucks, box trucks, and other large-format assets.
Maintain telematics and maintenance records in Linxup or the approved fleet platform.
Escalate unsafe, overdue, or unavailable assets and manage their return to service.
Fulfill Restoration Manager and field requests according to agreed priorities and response standards.
Stage equipment and supplies for starts, large losses, CAT events, and DRT mobilization.
Coordinate delivery, retrieval, transfers, loading, unloading, and demobilization.
Communicate shortages, substitutions, ETAs, and risks before they affect customer service or job schedules.
Schedule, train, coach, and inspect the work of assigned warehouse and logistics personnel.
Set clear daily priorities and confirm completion through huddles and checklists.
Coordinate maintenance, repair, disposal, grounds, refuse, and specialty vendors as assigned.
Review vendor performance, invoices, and recurring issues; escalate cost or service problems.
Publish weekly KPI results and exceptions to the Operations Manager.
Complete cycle counts and reconcile discrepancies.
Analyze downtime, stockouts, damage, delays, and repeat failures; identify root causes and corrective actions.
Maintain SOPs, checklists, logs, and training records for warehouse, fleet, and logistics processes.