Warehouse Manager

TriMark•Winston-Salem, NC

16d•Onsite

About The Position

The Warehouse Manager reports to the Regional Director, Warehouse, and is located in Winston-Salem, North Carolina. This is a full-time, in-office position responsible for planning, directing, and coordinating transportation, storage, and distribution activities at a distribution center. The role ensures compliance with organizational policies, government regulations, and safety standards while optimizing operations to meet customer needs. The Warehouse Manager leads a team of more than 20 employees and oversees shipping and receiving, inventory accuracy, facility cleanliness, and security. The role also coordinates logistics and delivery services, supports internal sales personnel and end customers, and communicates with operational leaders and other stakeholders to address issues and improve performance.

Requirements

High school diploma, GED, or equivalent military or practical experience.
6–8 years of experience in distribution management.
Proven record of improving productivity and efficiency in a distribution facility.
Proven leadership and team-building skills, including experience motivating and directing staff.
Proficiency in written and spoken English.
Familiarity with warehouse systems, scanning technology, and ERP systems.
Prior experience in shipping and receiving functions.
Experience with Microsoft Office software.
Clean driving record and ability to be insured for delivery vehicles.
Ability to pass a background check after offer acceptance.
Ability to lift up to 75 pounds as stated in the competencies section; the physical requirements section also specifies the ability to lift 50 pounds.
Ability to operate forklifts and other warehouse equipment.
Availability to work varying shifts, including weekends, as needed.

Nice To Haves

College degree preferred.

Responsibilities

Direct daily activities of more than 20 employees, including supervisors, material handlers, shippers, and receivers.
Conduct performance reviews, provide training, and ensure personnel are cross-trained.
Manage shipping and receiving operations to ensure timely and accurate order processing.
Maintain inventory accuracy and conduct regular audits to reconcile discrepancies.
Execute safety initiatives, including safety committee participation, forklift safety, and HAZMAT procedures.
Implement warehouse policies and procedures to maintain regulatory compliance.
Oversee distribution and logistics activities involving UPS, truckload, less-than-truckload (LTL), and contracted delivery services.
Identify and address sales or purchasing issues to improve efficiency and reduce costs.
Maintain warehouse cleanliness, organization, and security; schedule and oversee maintenance and repairs.
Promote a customer-service-oriented culture and support internal sales personnel and end customers.
Respond promptly and professionally to customer inquiries and concerns.
Promote team morale and a positive, collaborative work environment.
Communicate with the Director of Operations, General Manager, and other stakeholders to address issues and drive improvements.