Warehouse Manager

True Fitness Technology•Saint Charles, MO

12d

About The Position

The Warehouse Manager oversees daily finished-goods shipping, parts shipping, and receiving operations. The role ensures fitness equipment and replacement parts are picked, packed, staged, and shipped accurately and on schedule, and that incoming deliveries are unloaded and stored properly. The manager establishes workflows, staffing plans, and procedures; balances priorities across shipping and receiving; monitors shipments and deliveries; and partners with internal departments to resolve operational issues. The position leads and develops warehouse employees, setting performance expectations, scheduling and allocating resources, providing training, and addressing performance concerns. It maintains a safe, clean, organized warehouse; enforces safety and equipment procedures; protects product quality; and supports compliance with workplace safety requirements and company policies. The Warehouse Manager monitors operational measures such as shipping and receiving accuracy, on-time performance, inventory accuracy, productivity, and damage rates. The role analyzes issues, implements corrective actions, maintains standard operating procedures, uses data to recommend improvements, and supports new processes, systems, equipment, and initiatives. The position collaborates with Production, Supply Chain, Customer Service, Sales, Product Support, and Finance. It also coordinates daily transportation activities with 3PL providers and freight and parcel carriers, manages shipment scheduling and documentation, resolves service and delivery problems, reviews freight charges, monitors carrier performance, and identifies opportunities to improve service and transportation costs. The role supports evaluating and onboarding new transportation partners and maintaining productive relationships with them. The position requires working in a warehouse and distribution environment, moving throughout the warehouse, and occasionally handling materials. Additional hours may be needed to support operational demands. The position is not eligible for employment visa sponsorship; applicants must be legally authorized to work in the United States without employer sponsorship.

Requirements

High school diploma or equivalent.
3–5 years of experience in warehouse, shipping, receiving, distribution, or logistics operations.
At least 2 years of experience leading, supervising, or managing employees.
Experience coordinating outbound shipments and inbound receiving activities.
Working knowledge of inventory control practices and warehouse operating procedures.
Experience using ERP, warehouse management, or inventory management systems.
Proficiency with standard business software, including Microsoft Excel.
Strong organizational, problem-solving, communication, and leadership skills.
Ability to manage competing priorities and make sound operational decisions in a fast-paced environment.
Ability to work in a warehouse and distribution environment and move throughout the warehouse for extended periods.
Ability to occasionally lift, carry, push, or pull materials in accordance with company safety requirements.
Ability to work around warehouse equipment, loading docks, and moving materials.
Ability to work additional hours as needed to support operational demands.
Legally authorized to work in the United States without employer sponsorship; the position is not eligible for visa sponsorship.

Nice To Haves

Associate or bachelor's degree in Supply Chain Management, Logistics, Operations Management, or a related field.
Experience in manufacturing, distribution, or shipping large or heavy products.
Experience with freight carriers, LTL shipments, parcel shipping, and freight documentation.
Experience with cycle counting, physical inventories, and inventory discrepancy resolution.
Familiarity with continuous improvement methodologies such as Lean or 5S.
Experience using warehouse performance metrics to improve operational results.

Responsibilities

Oversee daily finished-goods shipping, parts shipping, and receiving operations.
Ensure products are picked, packed, staged, and shipped accurately and on schedule, and incoming deliveries are unloaded and stored properly.
Establish workflows, staffing plans, operating procedures, and priorities across shipping and receiving.
Monitor shipping schedules, carrier pickups, inbound deliveries, and outbound orders to minimize delays.
Ensure shipments are documented accurately and comply with carrier requirements, customer specifications, and company procedures.
Resolve order discrepancies, shipping issues, receiving variances, and delivery concerns with internal departments.
Lead, coach, train, and develop warehouse employees, including shipping and receiving personnel.
Set performance expectations; hold employees accountable for productivity, quality, attendance, and safety; and address performance or conduct concerns.
Develop employee schedules and allocate resources based on order volume, deliveries, and business priorities.
Maintain a safe, clean, organized, and efficient warehouse; enforce safety policies and safe equipment operating procedures.
Ensure appropriate personal protective equipment and safe lifting, handling, and storage practices are followed; identify and address hazards and unsafe practices.
Ensure products are handled, packaged, and shipped to prevent damage and protect product quality.
Monitor key performance indicators, analyze issues, and implement corrective actions to reduce errors, delays, waste, and unnecessary handling.
Develop and maintain standard operating procedures and work instructions; use operational data to communicate results and recommend improvements.
Support implementation of new processes, systems, equipment, and operational initiatives.
Collaborate with Production, Supply Chain, Customer Service, Sales, Product Support, and Finance to coordinate priorities and fulfill orders and internal requests.
Communicate shipping delays, receiving issues, inventory concerns, and capacity constraints to stakeholders; participate in planning, improvement initiatives, and other assigned projects.
Coordinate inbound and outbound transportation activities, shipments, carrier pickups, delivery appointments, and arrangements with 3PL providers and carriers.
Serve as the primary operational contact for transportation partners regarding shipment status, scheduling, capacity, service issues, and delivery exceptions.
Monitor carrier performance for pickup and delivery timeliness, shipment accuracy, transit times, freight costs, and service quality.
Troubleshoot missed pickups, delayed deliveries, damaged freight, lost shipments, and incorrect transportation documentation.
Ensure bills of lading, packing lists, tracking information, and other transportation records are accurate and complete.
Review freight invoices and transportation charges, investigate discrepancies, and coordinate resolution with carriers, 3PL providers, and Finance.
Identify ways to improve carrier performance, optimize transportation costs, consolidate shipments, and improve service levels.
Maintain shipment records and communicate significant transportation delays, service disruptions, and cost concerns to leadership.
Support evaluation and onboarding of new carriers and 3PL providers, including operating procedures, service expectations, and performance measures; maintain productive partner relationships.